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March 2024 by Abigail Schwartz
Ordered food through the drive through with 2 meals. Pulled up to the window and paid but was only handed one meal with 2 drinks. Pulled around and went inside to let them know and the manager said everything was handed over. We assured her only one meal was handed to us as we showed her the bag. She said she could make another meal but we would have to pay for it again. Long story short we walked out with a $12 coke and no food. Do better Arby’s!
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March 2024 by Shane Doyle
Ordered through drive thru. Luckily my wife checked the order before we went home. They gave me a chicken, bacon, Swiss sandwich with no chicken. When I went in to let them know, the person working the counter turned to the cook and said “You made the chicken, bacon, Swiss again with no chicken”. They then proceeded to laugh about it the entire time. Not worth the time or energy to stand there and argue with them.
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January 2024 by PAM MATHIAS
Food was spot on but I use the app to order then the drive thru to pick It up due to disabled child but they told me I would have to come in to pick up from now on. Can't leave child in car so no more of her favorite food. Wish management was more disable friendly.
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January 2024 by Jasmine Smith
Went through drive thru . They always forget to ask if I want any napkins or sauce.
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December 2023 by Jim McGee
My wife says this Arby's is the Best one she has been to. Really shacks the beef on the sandwiches.
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December 2023 by Bryce Bear
Food was good, service was acceptable, place was a little cruddy.
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December 2023 by Hannah Percy
Just came in with my family! Super friendly cashier I believe his name was Luka! Ty for the pleasurable experience! ?
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October 2023 by Danielle Gray
Food was fresh staff very
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October 2023 by Pete Drummond
Lukewarm fries and was told the philly cheesesteak can't be cut in half. Uh yes it can, it's called use a plastic knife. Poor customer service.
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October 2023 by Travis Kohler
Food came out very quickly. Wrap was so so but the roast beef’s are always good.
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September 2023 by HowehTube
Parking lot is nice and clean. Thank you morning crew! I seriously have not had a better experience at Arby's. Quick ordering quick service. My food was hot!! Potatoes cakes were freshly cooked. My sandwich was wrapped so perfect and freshly made nice and hot!!! I'll give Arby's props for still offering a nice breakfasts for around 7 dollars. Morning crew I hope you get the recognition you deserve!
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September 2023 by carol ronken
Ok No shakes, cold food and not the correct suppose to get beef and cheddar got plain. Suppose to get one regular fry and one curlyWhat a
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September 2023 by Shawn Muter
Roast beef was old. I think it's funny they send you to a site that makes it almost impossible to reply. Garbage roast beef. Done eating there.
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May 2023 by Tonya Greeno
Can't believe they charge for BBQ sauce. No other Arby's in Lima charges. Didn't go inside. The gentleman that took my order was
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May 2023 by Vickie Laurents
Good roast beef fast.miss the fish sandwich and wagu burger.