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July 2022 by Cameron McGee
Can somebody explain this to me? I’ve had a few mess ups from this store, whatever. This time i get a custom pizza which they completely ignored all directions. “No black olives, half tomatoes” waited an hour for this pizza. They deliver it messed up, the solution? A replacement pizza and they take the mess up. Which sure i don’t care we won’t eat it. But i get literally nothing out of them messing up my food. What i get out of it is waiting longer for people to eat while one of the pizza’s is right…. No compensation, no credit, just more waiting. It’s disrespectful to just replace the pizza with a correct one while i wait and wait. Do these companies just not give a sht anymore? Because it seems like it. I will not be wasting my time anymore with this place.
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June 2022 by Kimberly Parker
I ordered $60 worth of food they never delivered it! No call no nothing!! This is twice THERE WILL NOT BE A THIRD! I do not recommend this store at all!! Zero professionalism
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April 2022 by Brian Giles
Placed order for delivery paid by credit card. Got a voicemail later "order canceled refund in 4 days." Refuse to ever deliver unless we make good on bad checks from previous renter
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March 2022 by Shavell Simpson McGraw Mallory
The one on west st has horrible delivery service and they messed up my order and fixed it and I gave them the bad one back... they had the nerve to call me and say I sent an empty container back... smh I would not recommend that place to anyone... nasty phone service nasty delivery and they are liars
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February 2022 by Loretta Clum
Just a thank you to East of Chicago, for probably the best pizza we’ve ever had, had some friends over, and they loved it!
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September 2021 by Cathy Gessel
Our EOC in Marietta, Ohio the cashier was rude. I found a bone in my chicken bacon ranch sandwich and I quietly told the waitress. Then we found a hair in our cinnamon poppers. Do the cashier told us we were not to say anything to our waitress. Don't know what else you are suppose to do. Plus the manager just rolled his eyes and said there was nothing they could do. Also found ants in the salt shacker.
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August 2021 by Haley Lynn
I ordered a large pizza a few weeks back.. received it and it was horrible. (Lima Ohio East of Chicago) This used to be the only pizza place we ate from until they brought us a replacement pizza and dough tasted old and the pizza was no better then the first. Then Rob the head of a few stores gave me a call and told me I could get a large credited to my account. Said our last name started with an F and it does not…Ordered it today and got a small pizza. Do not waste your time at the Lima location.
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June 2021 by Daniel Fortney
Our local E.O.C Pizza wont deliver half the time and I'm only 700 feetfrom them at work and I cant leave.... I'm done with that place!!!!
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December 2020 by James Magnini
Make the pizza right. Our pizza was supposed to have extra cheese and double pepperoni. It had NO CHEESE And NO PEPPERONI. Literally sauce and bread.
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December 2020 by Andy Foust
We've just moved to the neighborhood and was excited to try EoC.
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April 2020 by Tim Winningham
Their service is in complete disarray. I order a pizza that takes 20 minutes to cook, which seems reasonable. The app says it is ready for pick up. 35+ minutes later of waiting outside in a car AFTER checking in and they will not walk it out to your car? Plus you are not allowed to pick it up. They tell me it’s going to be another five minutes when called and it still doesn’t show up 12 minutes after that. Why even bother operating? They should be ashamed to operate as an essential business.
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November 2019 by Thomas Crawford
Ordered 2 medium loaded pizzas on tonight 11/2/2019. The order was placed at 6:52pm online and was told 20 minutes. I called to make sure they had the order and was assured 20 minutes. We arrived at 7:20 to pick up and have been waiting over 40 mintues for the pizza. I would not reccomend the East of Chicago on Delaware ave. in Marion ohio. a approximate pick up time is warranted for bust busy individuals. Very very disappointed.
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October 2019 by Tracy Allison
this place is a joke I ordered my food and it said it'll be there in an hour an hour and a half goes by I call them all the driver left 40 minutes ago driver arrives 2 hours late I take the food driver leaves I find out my food is cold called they were super snotty didn't care didn't apologize and I waited another two hours before I saw any food I will never ever order anything East Chicago again only good thing about this experience the driver was very friendly very nice and very apologetic but it wasn't the driver's fault it is the company's fault
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August 2019 by Sandy Shaffer
Omg was dying for pizza saw this place on vacation gave it a whirl amazing even sustained the 5 hr drive home ate leftovers the next day back in Rochester NY. Amazing thank you so yum
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August 2019 by David Kerby
Get the taco pizza! You won't regret it!
