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October 2023 by Lynsey stewart
The lady I talked to on the phone was not helpful and was very passive aggressive.
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March 2023 by Joe Jones
Had them make me a boot. It rubs my calf and cause it to get red and sore. Cant wear it and spent $2000 on it. Wouldn't recommend them to anyone
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January 2023 by Jennifer McDannell
The 2 times I have been here have been pleasant and fairly quick. Front desk ladies are very sweet and funny. Doc I saw was straight forward but nice. Everyone was efficient and got the job done. I was always in and out. Very satisfied coming here.
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December 2022 by Sheila Roman
(Translated by Google) Excellent service very professional(Original)Excelente servicio muy profesionales
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August 2022 by Kimberly Runkle
Mr Kirk Wise, owner of Lima brace and limb, the customer support you have is appalling. Very rude and extremely unhelpful. Acting like I was bothering her and wasting her time. The woman who answered the phone hung up on me and when I called back to speak with someone in charge I was put on hold and left there. I will never recommend this business to anyone.Like I explained to the woman on the phone we live over an hour away and to just give me an idea of you had anything that would be close in size to what was needed so it would not be a wasted trip. That is not too much to ask instead of reiterating that I just have to come in. Being kind and having appropriate customer service is important. That was not given. She acted like I was bothering her and wasting her time.
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September 2020 by Jeffrey
Very poor customer relations . Went in with a neighbor that was interested in a back brace. Woman vacuuming , I guess she didn’t like being interrupted. When we told her we were interested in a back brace, she rudely stated”You need a prescription!” Which was not even accurate, anyone can buy a brace over the counter, if you want insurance to pay, you need a prescription. Why not just be polite to customers ? She obviously isn’t the owner, and I doubt we’re the first she has been rude to. We turned around and walked out. .
