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March 2024 by Sideshow Patterson
Manager is a beast. Very helpful honest and professional definitely recommended ?
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March 2024 by Angela Hile
Easy to schedule and reschedule. Thorough inspection of my car and showed me the problem.
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January 2024 by Erika Lowry
They were so wonderful and so great! I look forward to going back there again in the future!
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December 2023 by roger watson
Its a place Not to be Trusted a Simple power steering hose of 29 dollars i get charged 317 dollars and Max time should have been 20 min max And workman ship was Sorry too Called corporate and they wouldn't call me back either Call it what you want Just beware And a lesson Well learned and Wont go back for Seconds once is Enough
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December 2023 by Tyler Davis
100% recommend I had to get my ptu ( power transfer unit) replaced. They were honest and said they aren’t familiar with it and they were going to take their time and learn the process. Very easily could have rushed through and messed things up. Very professional shop and great customer service.
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December 2023 by Kia Jackson
1st thing Alan is AWESOME!!! Everyone was pleasant and knew what they were doing. I go to Monroe for my oil changes. This time was the same as normal. But I found out my car need some serious maintenance, and Alan explained to me perfectly to let me know what was going on with my car. I appreciate him for that. Very knowledgeable about the issues and made me feel as comfortable about the situation. Can I afford to fix the problem now, Noooo but I do feel comfortable with taking my car there to be fixed.
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December 2023 by Alison McClintock
I took my hummer in thinking it only needed an alignment and they discovered the real issue and were honest about everything that needed done. They were able to fix it quickly and efficiently and helped us finance the cost. This was the first shop I ever walked into where I didn't feel uncomfortable! Highly recommend.
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December 2023 by Jerry Hagan
I called on a Saturday afternoon, they were very busy but said they will take care of me. I was very happy with the fast and professional service. Everyone was friendly and did their jobs well. I will be back for additional service needed. I highly recommend.
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November 2023 by Emily Hauter
Customer service was exceptional! Had a flat tire being almost 2 hours from home. After trying to get help from two other places with no luck because it was almost 7:00pm. Alan was more than willing to stay open late and made sure we were completely taken care of before we left the shop. Highly recommend!
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October 2023 by Kenny Baker
Friendly group of guys went in for a mount and balance on 1 tire and asked if they would rotate while they had it up and they didn't charge me for the rotation. Will definitely be going back.
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September 2023 by Carina Brown
I will definitely be using Monro again and would recommend them. They had excellent customer service. They explained everything regarding my vehicle thoroughly without talking down to me or assuming I didn't know anything haha. Not only did they give me payment options, but they also gave me options regarding the service I needed and were upfront about what would be included. I'm happy with my visit to Monro and they really gave me peace of mind about my vehicle.
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August 2023 by April Tenney
My brakes went out on the interstate and I limped my truck into Monroe. They were able to get me in right away, figured out the problem and had me back on the road quick. I am so grateful!
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June 2023 by Gertjan Flikweert
Friendly fast service! They diagnosed our problem and recommended a place to get a replacement part without even charging anything for their time and labor! Not very common these days!
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June 2023 by David Klimmek
Fair prices. Professional service . Nice ppl to deal with. Thanks!
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May 2023 by Laylay Lokey
I get nervous when it comes to someone working on my car if it is not the dealership.But I must say I trust Monro with everything they did to my car. I even found out something so small could have been a big issue. I am very pleased with the customer service Fantasia and D Traver was awesome and very knowledgeable educating me on things I would have never thought of or knew. Thanks guys, ?
