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February 2024 by Jim Seaman
Will be finding a new supplier that doesn't send cult propaganda with their product.
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January 2024 by Jaden Campbell
Ease of ordering; quickest shipping. Fulfills all our plastic needs.
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December 2023 by Luke Ray Zimmerman
Received our order in a short amount of time. Product was exactly what we needed.
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December 2023 by Michelle Kirk
Jesus saves! Thank you for sharing God’s message on your building!
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December 2023 by Steve Crowell
Ordered a part from USP. Fast delivery, exactly how described.I appreciated the ‘You Matter’ insert. For those negative comments out there about the company I thank them for their beliefs and following Christian values.
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November 2023 by Ethan Wible
Most companies wouldn't take a startup of our size seriously and couldn't fulfill our small orders, but USP fulfilled my very small order, and I'm excited to keep working with them in the future!
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August 2023 by BULK BathandBody
God has blessed us to order our bottles, jars, and other containers from US Plastic. They have super fast service and our order is ALWAYS accurate. We also love to receive the Christian inspirational short stories inside each box we receive. US Plastic is an excellent company, with 5-star products and service!
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June 2023 by J Brown
Wow, wow, wow. It's been about a year since I was in the U S Plastics onsite store. I recently made the 80-mile drive to Lima to purchase a large number of their items. I was surprised to find their parking lot almost empty. I thought "Wow, what a great day to come - no other customers are here!" Within 3-seconds of walking in their store's door I saw why: What use to be a HUGE plastics showroom was but a fraction of what it was. Their showroom is now about 25% (at the most 33%) of what it was a year ago. When I asked one of the employees "What in the world happened to all of the store's square-footage?" I was informed that "they" needed more conference rooms so they took the square footage from their store's showroom. Wowsers... Possibly they need the extra conference rooms to determine why their onsite sales aren't what they use to be? So if you are thinking about visiting U S Plastics in person, figure you are no longer going to be able to put your hands about 66% of what use to be readily available in the store. I for one will now order online from other suppliers that have lower prices. Cant' see any reason to ever do business here again. Sad. :-(
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June 2023 by M K
I have never seen such company in my life time !!! no respons to 6 e mail including 2 times the chatt pot to wait on one respons and 1 time facebook ..... just to set one order !!! there is no online servic !
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June 2023 by Martin Skarra
Mixed up an order over the phone, and then had a great experience with their customer service today. Really appreciated!
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May 2023 by 103Realtree
Looking for a barrel to modify to collect rain for a garden project. My wife’s favorite color is yellow and yellow was hard to find with the design I wanted and material. Decided to try US Plastics, since it was a good price for the barrel and shipping. I live around central Indiana. I ordered it around 1pm on Tuesday. Wednesday at 3pm the UPS guy was dropping it off. That was completely unexpected and a good surprise.
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April 2023 by Soft Wash Depot
A pleasure to deal with. Always quick with the orders going out and very responsive when issues arise with orders. Thank you from the SWD Team
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February 2023 by Melanie Wilfong
After using many different vendors for bottles, seals and caps, I finally found a vendor that consistently has good service and a great selection. Most importantly, they have items in stock. I will look to do more business with this company. They have outstanding customer service!
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February 2023 by Martin P
I have to give them 5 stars. I searched for a tiny quantity of parts on their online store one night. I went to place an order and the shipping was $24! So, I wrote them an email. They responded quickly the next morning and asked me to call. I called and they quickly amended my shipping costs to like $5. Everything was easy and they didn't laugh at the 'little guy' ordering a few small acrylic balls. The only thing I would change is to change their website to reflect the appropriate shipping costs for such a tiny mailing. They would probably make more money that way too! I will definitely keep them in mind for the next time.
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January 2023 by NP NanoProCeramic
Absolute worst customer service that we have ever experienced. We were customers of this company for 8 years up until today when their sales manager yelled at us because we did not have our part number ready when we wanted to place our order. Then, she actually started lecturing us on how to properly provide them with their own product number. Another words, we have to do their job for them. To top it off, she refused to give us the name of her manager when we asked. Shady to say the least. We wil never use this company again. Absolute pathetic customer service skills. We advise any new potential customer to stay clear of this company.
