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July 2023 by Michelle Pankuch
Terrific customer service! Cierra is always pleasant and professional!
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April 2021 by Jessica M.
I have an auto loan with Farmer's National Bank presently and I would not ever, under any circumstances, do repeat business with this bank. They assessed me a $150.00 prepayment penalty on the account for attempting to pay it off early. I have paid off every auto loan I've ever had with other banks, and none of them charged such a penalty. I called to try to have it waived and was redirected through numerous people over the course of a couple days. I now have to pay 32 cents per month by check for the next six months because the account balance is $1.90, and if I pay the remaining $1.90 immediately the $150.00 prepayment penalty will be assessed. Take your money elsewhere, not to Farmer's National Bank, unless you want to deal with ludicrously unwielding customer service and predatory lending involving prepayment penalties. There are plenty of other banks (most, in fact) who will NOT charge you such a fee. Had to give one star to leave the review, since zero stars isn't an option.
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September 2020 by cherilee deyling
This bank is a wonderful Bank Always friendly always helpful.
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March 2020 by Keith Charles
I had called about some what irregular loan issue. The lady I talked too was fine, but she wasn't able to help me, and told me the branch manager would call me back. A few days go by, no call. I sent the branch manager an email. Few days go by, no email. I send a follow up email, a few days later, and I get a bounce back message stating that email no longer exists (he blocked me). So, that was my customer services experience at this bank. I would expect a much higher level of conduct from a branch manager.
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September 2019 by Nathan Yost
Service here is very good, didn't have any issues getting a new card. If you need a new card, come to this branch (or Wooster).
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January 2019 by Jimmy Hopsecger
I bank here often and haven't had anything but great service!
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October 2017 by Laura Zakrzewski
Horrible, absolutely dreadful customer service from this Farmers National Bank. I was treated with horrible respect when I came in to close a safety deposit box after my mother passed away. Was treated like a common criminal!!! Even though my name was on the account. I can not express enough how horrible this place is. The bitter old lady (looks like a troll and goblin) has the worst attitude and disrespect towards customers. I just can't believe how I was treated by her. My mom had left my name on the account and most was just keepsakes and memorable items like pictures, drawings when my sister, and brother and I were in grade school. I just can't believe an old troll like that could be so heartless. I would never in a million years come back to this location. Learn some respect and have some heart. I would give negative billion stars if it were possible.
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August 2017 by Jessi Love
Now Huntington bank. The colors green and orange are terrible together. Amazing bank tellers there.
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August 2017 by Jessica Rose
Now Huntington bank. The colors green and orange are terrible together. Amazing bank tellers there.
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June 2017 by William Rogers
This bank has a friendly small town atmosphere with excellent customer service. I have dealt with them for years and know that they will go above and beyond to meet the customer's needs.
