Cricket Wireless Authorized Retailer is known for its exceptional customer service, with staff members like Brandon, Jennifer, and Trevor receiving high praise from customers. Brandon is recognized for his helpfulness in phone upgrades and for providing valuable recommendations on mobile accessories. Jennifer stands out for her outstanding support in resolving phone issues and her friendly demeanor, making customers feel valued and confident. She is commended for her knowledge and patience while assisting with various needs, including installing screen protectors. Trevor is also highlighted for his quick and knowledgeable assistance, ensuring a smooth transition for customers returning to Cricket. Overall, the store is recommended for its friendly atmosphere and dedication to helping customers with their mobile needs.
I went in to upgrade my phone and I was welcomed by Brandon. He helped me find the phone that was perfect for me, thank you so much!
October 2025
Brandon was really helpful when I paid my bill, and gave me really good and helpful recommendations on mobile accessories.
February 2025
Jennifer went above and beyond to help me get my phone's back to functional. She also helped me get a screen protector installed. She rocks! Won't be going to anyone else! Jennifer is the best!