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November 2023 by matt bocook
Jordon was a very good sales rep helped us out buying a suburban did a very good job at what he did. Would love to work with him again someday.Thanks, Jordon aka ( Big j )
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October 2023 by Jaime Wallace
Preston the sale rep was fabulous and very accommodating 5 ? for you BIG buddy! Now talk about the rest of our experience. My 20 year son was the customer and this was his 1st big purchase. We as good parents were along for the ride. Jody the financial manager was pushy to say the least. We sat down to sign the papers and she tried to pull a fast one. She added the extended warranty right into the payment without letting us even make the decision if we wanted to purchase that or not. Good thing we are great with math and had already calculated the payment he should be paying. We checked he real fast on the amount! She’s wasn’t pleased we didn’t get the unwanted sale of the warranty.The truck was on the lot with the engine light on but the sales manager promised that he would fix all wrong with it before my son took the truck home. This should take 5 business days, their words. The codes the truck was throwing were things very minimal or we would have passed on the purchase. How long did it actually take you may be asking, 6 weeks! Some delay was while they were repairing the problems with the truck they broke other parts and some was because the Chevy manufacturers were on strike. This delayed the parts to come in to fix the ones they broke.Let’s talk about the loan financing papers, 2 weeks after papers are signed we didn’t get any notification from the bank to confirm purchase and a payment date. We called Don Wood’s location in Logan where the truck was purchased. We told them of our concerns. They said most times it takes 30 days or more to get your paperwork through the mail. Reassured us this is normal, don’t stress they say. In the upcoming weeks we called Don Wood and the bank to check on our paperwork at least 4 times. Nothing was sent to the bank, the bank said. 6 long weeks of this and playing the game of calling Don Wood and getting NO answers and they promising to call us back with answers the next day, most of the time I didn’t even get a call back. Frustrated? To say the least!Now that the wait is over to get the truck home because they didn’t submit the financial documents to the bank. Now we are asked to come back in and sign the paperwork for the bank and the loan again. After 30 days, the paperwork is expired and unusable. Just another ball dropped from BIG DON! ?Come to find out on week 6 of waiting for possession of the truck. They didn’t even have the title. You have got to be kidding me!Icing on the cake they brought us the truck with 18% oil life. Wow right? How do they stay in business?The things they did to help soften the blow of extreme neglect and bad business………#1 they let my son drive a truck from their lot while his truck was being fix.#2 They brought the truck to us with the new paperwork to sign.#3 Gave us 4 free oil changes.#4 A 60 day warranty for the replaced parts.Long road with lots of detours but at the end of the day my son loves his truck.
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October 2023 by Jessica Break
I had the most wonderful experience here! My salesman Jordan, was top notch. He catered to all of my needs, made sure I got in the right car for me, and made the process so smooth. He definitely got a lifetime customer out of me. Such a cutie too
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October 2023 by Tabatha Miller
Shaun was amazing and helped me get the vehicle I wanted. Thanks again Shaun for all your help I really do appreciate it.
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October 2023 by Paige Nightwine
I stopped by Don Wood Chevrolet earlier this week to browse the lot. Salesman, Preston Brady, spotted me and kindly introduced himself. Even though I had mentioned to him that I probably won’t be purchasing today he took the time to talk to me about multiple vehicles. Truly the nicest salesman I’ve ever met! I will definitely be back when I’m ready to purchase!
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October 2023 by Randall Brady
I’ve spoke with Preston Brady, about purchasing a truck. Preston’s is looking for the vehicle I’ve requested. He is very up front and Honest . He is a very respectful sales man and is very helpful and does a world class job. Preston came to the dealer shop after hours to show me some trucks but I’m waiting for the right one. With that being said if you want a up front and honest sales man see Preston Brady is the man, he will treat you like family.
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September 2023 by Sophiaa .00
I highly recommend Preston Brady at Don Wood, he went above and beyond to provide great service to me. This was my first car so I was a little nervous but Preston did a great job at explaining things throughly and getting the deal done for me.
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September 2023 by Bill Nye
If you want the best experience out of any Don Wood location, make sure you find your way to Don Wood Chevrolet in Logan, Ohio. If you want an honest and trustworthy salesman, ask for Preston Brady. Not only does he get the deal done, he gets it done with your best interest in mind. Its not just a deal with Preston, its the best deal. Thanks Preston, love my new car!!! Thanks for also making the whole experience quick and painless!
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August 2023 by David Henderson
I had brave as my sales rep. He was awesome and very friendly and experienced. Answered all of my questions and made the car buying experience stress free and a great experience. Would highly recommend and if you want to buy a car from there definitely ask for brave :)
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August 2023 by braydon chilcote
Amazing people here. My salesmen was named “Brave” and he was the most honest, and helpful person I’ve dealt with. He took most of the day to figure out how to perfectly suit the situation I was in. 10/10 for this guy. Amazing experience here. If you go into Don Wood… ask for Brave!!!!!
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July 2023 by Jane King
Randy Malone was awesome to work with me today! He did everything he could do to save me money and put me in a new Chevy! Thanks so much Randy!! Great doing business with you!
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July 2023 by Susan Dillie
We bought 2 vehicles this past weekend at Don Wood. Our sales guy Brave was great. Very personable and not a pushy salesperson. He made sure he took our budget into consideration and worked with that and didn't try to over sell. He was very knowledgeable. It was an over all very smooth experience. I would definitely recommend this dealership and Brave Davis
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July 2023 by Amy Aurore
I had a great experience buying my new (to me) vehicle at Don Wood. It was fast, easy and no BS. We randomly popped in to try a specific vehicle I saw online and was able to do so within minutes. Then, they worked with me via text and phone to get things started so when I drove down from a ways away after work I could be in and out. The Jeep is great and I’m grateful for the experience!
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July 2023 by Kymberlee Taylor-woltz
Explained everything to me that I didn't understandI still feel my breaks aren't up to parAnd I'll probably replace the struts regardless of the fact they are still in okay condition because I like perfection.I at least got a decent car exactly what I wanted.I got no lemon
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June 2023 by Matthew Sisson
Bought our truck off Derek today he was top notch ? worked really hard to get us the deal we wanted and got the job done! Thanks for the wonderful service and making the experience good. After the last month dealing with Mark porter. We had lost faith in dealerships we will be back! Thanks again!