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November 2023 by Sean Largent
I’ve purchased several vehicles from this group and they always make the process so convenient and are as transparent as any dealer could be. They are amazing people to deal with and I will continue to purchase vehicles from the Wood family of dealers. Big thanks to Noah, Tanner and Stephanie!
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November 2023 by Evan DeLong
Other than Noah, who is a salesman there, they way they do business here is awful. I was interested in a Jeep on their lot and according to the manager, I couldn’t test drive the vehicle unless I was ready to make a deal. Which is insane??? I’ve never heard of a dealership doing business that way. Again, Noah is great and very respectful. But good luck wanting to test drive anything here at this place.
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November 2023 by brooke work
We purchased a Jeep Wrangler with the extended warranty and gap protection and was very pleased with the experience. We traded the Jeep in later and had some difficulty getting the warranty refunded and Jeff Wood personally fixed the problem for us! We would definitely recommend buying from them.
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September 2023 by Clay Doles
Mason and Jay both went absolutely above and beyond to get me the exact vehicle I wanted. The dealership did not have the vehicle I wanted and I found exactly what I wanted online and let Mason know. 5 hours later I was driving away in my new truck. I can’t say enough about how smooth, painless, and enjoyable the experience was at Don Wood Ram. For the first time in my life a car dealer was working diligently to earn my business. They let me know my vehicle was at the dealer, and from the time I arrived at the dealer to the time I walked out was 1 hour. Incredible. I can’t say enough about these guys and this dealership. I was treated with the best possible customer service you could ask for! You can’t beat the way a small town dealer treats you. Don’t hesitate to contact these guys they will take care of you and find what you want and make it happen.
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September 2023 by Marta Miranda
I cannot emphasize enough how Mason helped me get the car I wanted. A Jeep Compass Trailhawk my dream car. No pressure, no games, straight-forward readily available to answer my questions. I bought my car from out of state and he was able to have it delivered to my home. Highly recommend Mason. Very happy with my purchase
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September 2023 by Michelle Glass
Don Wood CDJR had the 2023 Grand Cherokee that check marked all the boxes I was wanting! Mason and Jay worked with me to make it a smooth buying experience. Polite and welcoming staff!
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September 2023 by Jess Rupp
Mason heard what my husband and I needed and searched until he found the perfect fit. We have 5 kids and needed something that fit us all comfortably but stayed within our budget. Somehow, he did it! We’re so happy with our new van and the kiddos love it too. We’re definitely happy we went here!
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September 2023 by lerosa welsh
Mason was very helpful while we were deciding on our next car for the family. He was very patient as we test drove a few cars to make sure our decison was right. Once our decison was made everything moved along quickly in the process. He made sure to follow up with and insure everything is going great with our new purchase.
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July 2023 by ken podlaszewski
Rob in the service department did a fantastic job for us. We're from out of town and the battery in our Challenger went belly up. Rob and the rest of the service dept and parts dept folks went above and beyond to replace our battery late in the day to keep our trip to Hocking Hills from being a bust. A huge KUDOS to this Don Wood dealership!
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July 2023 by Jessica Haven
Had a great experience with Don Wood in Rockbridge. Sam, Noah and Jay all worked together to help me find the best vehicle for my family and budget. Can't say enough good things about the entire crew. Thank you Sam, much appreciated!
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May 2023 by Ashley Balzer
Staff went above and beyond to get us the Jeep we wanted. Johnny Carlson helped us every step of the way. Stephanie in finance even met us in Athens to drop off belongings we left in our old vehicle. Will be coming back in the future.
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May 2023 by Bryan Michael Block
Our salesperson, Mason and the rest of the staff at Don Wood were very thorough, responsive and helpful in putting together a used car purchase for us. They kept us updated throughout the process as the vehicle was inspected, serviced, and prepared for delivery. We had a great experience dealing with them and would consider them for future purchases.
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May 2023 by Mark Lyons
Couldn't be happier with the attention and gratitude that I received from this dealership. Johnny (Blue) Carlson and Jay Moore did an outstanding job in getting me where I wanted to be in the purchase of my new to me 2019 Ram 1500. If you're in the market for new or used this group is about the satisfaction of the customer and not the sale.
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April 2023 by InvestoMoto
I am very impressed with Mason. Being from Texas, the hospitality he and this dealership provided made all the difference for such a long distance sale. Mason even picked us up from the airport in Columbus! We couldn't be happier with our new 2009 Ford F350 with 42k miles!
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March 2023 by Amy L
WOW. Noah and Derek were AMAZING!I was not enjoying my search for a used but prime new-to-me car, but once I stumbled upon Don Wood Chrysler, the entire process became fun and educational. Noah found the right car in my Jeep Compass Limited, and even test drove with me, showing me the features I never would have figured out driving alone. He, and then Derek made the application and financing processes really easy and - again - educational. I left feeling like I got a great deal, knew what I bought, and might need to invite these guys over for dinner. I’m so grateful!
