Boost Mobile at 2927 Pearl Ave in Lorain, OH, is known for its excellent customer service, particularly from a sales representative named Gigi. Customers consistently praise her for being knowledgeable, friendly, and dedicated. Gigi takes the time to teach customers how to use their new devices and goes above and beyond to ensure they are satisfied. Many reviews highlight her willingness to assist, such as picking up phones from customers' workplaces and making necessary adjustments to avoid missed calls. Her professionalism and kindness have left a lasting impression on customers, who feel valued and well taken care of. Gigi's approach has led to recommendations for others to visit the store for their phone needs. Overall, Boost Mobile is recognized not just for its products, including the latest 5G devices and prepaid plans, but also for the exceptional customer experience that Gigi provides.
Want to give a shout out to Gigi. She's an amazing person. She's always going up and beyond to make sure her customers are satisfied with plans and everything else that they need to make their experience at the store satisfied. I've been going to her for years and never been disappointed. Love ya girl
September 2023
Great customer service. Gigi is very knowledgeable and super friendly. Would recommend for boost customers to go see her.
July 2023
Best boost store by far. She goes above and beyond to accommodate customers.. Thank you!!
