Boost Mobile at 2927 Pearl Ave in Lorain, OH, is known for its excellent customer service, particularly from a sales representative named Gigi. Customers consistently praise her for being knowledgeable, friendly, and dedicated. Gigi takes the time to teach customers how to use their new devices and goes above and beyond to ensure they are satisfied. Many reviews highlight her willingness to assist, such as picking up phones from customers' workplaces and making necessary adjustments to avoid missed calls. Her professionalism and kindness have left a lasting impression on customers, who feel valued and well taken care of. Gigi's approach has led to recommendations for others to visit the store for their phone needs. Overall, Boost Mobile is recognized not just for its products, including the latest 5G devices and prepaid plans, but also for the exceptional customer experience that Gigi provides.
Gi gi is the best ever thanks to her greatness I have been a loyal customer of that store for about 22 years and and still going. It's so amazing to the greatest employee like her thank you so much Boost Mobile for having a awesome employee
October 2025
Always open young lady who works there is the sweetest!!
September 2025
Miss GiGi is an amazing saleswoman. I always come to her store when I can, and she knows what I'm looking for without asking. She deserves a raise!
