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January 2024 by Juice Kovacs
Went into the store with a bunch of questions and had them answered respectfully and throughly. Thank you Justin for all your help and answering my questions! Great service! I am more knowledgeable and informed than I was previously
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January 2024 by Antlive Reacts
Old man that’s bald was very rude
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January 2024 by Stephen Alexa
The store, the workers, the supplies they have on hand. All of it is quite amazing for the overall size of the store itself. It isn't the biggest GameStop in the world I'm sure, but in the smaller space they take up, there's a lot of amazing and fun things there. From backpacks that are game related, or even anime related. To plushies, to clothing, to novelty and or memorabilia, games, game systems, accessories, like mad. I would personally like if they would add legacy systems to their store. Simply due to everyone still having them to some degree. If not at bare minimum, legacy games in store. More specifically, boxed and on the shelf to see clearly if I see that, this'll be a 5★ store flat out, no holds barred. Definitely a great location to check out. Though I hate to say it, because I want it all for myself.
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December 2023 by Endria Barrett
It's gamestop. When they don't close an hour early they're great!
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November 2023 by Michael Criss
There are so many more cool things here than video games. T-shirts, pokemon plush, collectibles, etc. It's like treasure hunting, you never know what you're gonna find!
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November 2023 by Rebecca Adkins
Jason is way to pushy, and I hate pushy sales people. Then when you tell him your not interested he gets rude!! I won't go back to this store and I'm a Pro Member.
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November 2023 by Collin Adkins
Prices dont always match their website. The main manager in there, bald guy, is rude and always tries to upsell you on unnecessary accessories and warranties.
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September 2023 by Justin R
8/28 115pm guy can’t even say hi to people waking in more worried about what is on his phone and this is why I don’t go to GameStop anymore
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September 2023 by Hog Hurtz
This gamestop is ok they really aren't my cup of tea but this one ain't bad I think they are finally finding good people
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September 2023 by Justin Russell
8/28 115pm guy can’t even say hi to people waking in more worried about what is on his phone and this is why I don’t go to GameStop anymore
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July 2023 by Dane Able
Spend alot of money here and won't look up a purchase still in the packaging for return. I am done with gamestop.
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May 2023 by Christel E.
This store is a hot mess. The manager sold us Amiibos and said we’d have to pick them up at midnight or the next day. When we went to get our game and Amiibos we were told “it says you’ve picked up already”. We didn’t. We ended up getting our game but the manager oversold the Amiibos. How did he not know better? Apparently he did this to multiple people.
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April 2023 by Jarod Wilt
This is the best GameStop. The layout and merchandising in this store should be how all GameStops are presented. Clean, organized and best yet - how everything is displayed. Unbelievably appealing to customer with visual displays reflecting what genre you are interested. Hats off to the gentleman I met today. Great job and Awesome store!
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March 2023 by Melissa Yeamans
The manager is very loud and not very pleasant. He talks over you and is not patient at all. I am in the store often because my son absolutely loves video games and it is closest to my house. I really should just start going to the North Olmsted store. Gamestop should educate staff to customer service. It may be lost on that guy though?
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March 2023 by Ann Guggenbiller
Absolutely HORRIBLE!!! Last Friday my fiance and I went in there to get information on getting my son a new charging dock for his Nintendo Switch.Jason COMPLETELY kept his game playing at full volume while my fiance was trying to ask him questions. He walked us over to what they had and said...."I would just go on Amazon and see what they have."Monday of this week I decided I am just going to get the dock they had in stock at this location.Jason was there again and did NOT say one word to us to even welcome us into the store. I knew what I wanted so I went to the back of the store to get it. I was standing there talking to my fiance to make sure it was the right decision and Jason COMPLETELY RUDELY walks right in front of us to push some merchandise aside and blocks what we are looking at. I walk up to the counter to pay for what I needed and he doesn't even LOOK at me or acknowledge me or THANKS me for the purchase.Absolutely DISGUSTING Customer Service!!!
