“I am amazed at the services I received. I have lived in Louisville most of my life, yesterday I woke up with my mailbox down along with 3 others. I was not here to sign for a package, so I had to go to the post office anyways. While there I was treated so respectfully, the man got the Postmaster to help me. He was so nice and helpful with my "missing package" but I am not too worried about it because they always treated us amazingly, even when we had to evict a mouse in our mailbox! Today, I got a message from Amazon USPS stating they were unable to deliver a package due to not being able to get to the mailbox. This package was a TWIN MATTRESS. Unfortunately, the only number on google was a 1800 number. I called and spoke with customer service and they said they would put in a ticket stating to drop it off even if the mailbox is down. Do you know what happened? The Postmaster I spoke with the day prior called me and explained why the package was not delivered because it is how things are coded (which is important this is the USPS and they should follow protocol.) He found out what the package was and asked if he could drop it off so my daughter could have her mattress tonight! I can't even explain how happy I am with this post office, I can not thank him enough! You made my daughter's night with her new mattress! Because of you, she is now in her BIG girl bed tonight! God Bless.”
Post Offices
“I am amazed at the services I received. I have lived in Louisville most of my life, yesterday I woke up with my mailbox down along with 3 others. I was not here to sign for a package, so I had to go to the post office anyways. While there I was treated so respectfully, the man got the Postmaster to help me. He was so nice and helpful with my "missing package" but I am not too worried about it because they always treated us amazingly, even when we had to evict a mouse in our mailbox! Today, I got a message from Amazon USPS stating they were unable to deliver a package due to not being able to get to the mailbox. This package was a TWIN MATTRESS. Unfortunately, the only number on google was a 1800 number. I called and spoke with customer service and they said they would put in a ticket stating to drop it off even if the mailbox is down. Do you know what happened? The Postmaster I spoke with the day prior called me and explained why the package was not delivered because it is how things are coded (which is important this is the USPS and they should follow protocol.) He found out what the package was and asked if he could drop it off so my daughter could have her mattress tonight! I can't even explain how happy I am with this post office, I can not thank him enough! You made my daughter's night with her new mattress! Because of you, she is now in her BIG girl bed tonight! God Bless.”