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December 2023 by kathy Lehr
Where do I begin? Josh and the team treated me like a queen...updating me each step of the way after an accident at work dented my Lexus under the gas cap. Amazing work....super helpful staff (recommend Josh) and fast service. Thank you.....you made a difficult situation so much easier.
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December 2023 by Stephen Hughes
I had a great experience at Caliber Collision. The estimate took no more than 5 minutes, and my repair was done a week ahead of the estimated completion date. They kept me informed of the process throughout and made pick up easy. The staff was excellent. I'd go back for sure!
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December 2023 by Steve Gibson
This is NOT your Father's body shop! ?Excellent proactive communication, transparent and professional throughout the entire process. No negative surprises! Done early and the car looks FABULOUS!!I highly recommend!!
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December 2023 by Nels Balwit
Highly recommend. Very pleased with the service and repair. Communication was excellent. They communicated every step of the way and answered every question. They listened and remembered what I asked to be done and not done. They went above and beyond. I had a small parking lot ding not related to the accident. I asked about it and they contacted their PDR guy for an estimate.I am pleased with how patient they are. When I went in for the estimate there was a person ranting about wanting his car fixed now now now! They kept explaining to him the process and the global parts shortage for some cars. I worked in customer service for years and I know the self-control it takes to not engage. Good job guys.In my 50+ years of driving this far and away the best experience I ever had with a body shop.Super awesome job guys! Keep up the good work.
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November 2023 by Alex Salatin
They have had my car for the better part of two months already and they are once again telling me "should take about 2 more weeks." The first time they gave the car back they stated that there were no problems with the car, but come to find out the bottom of the car was WIRE TIED! It has been another month since then and they still have not put the car back together, they are now claiming the AC went out and that needs to be fixed. The AC worked perfectly before I Brought it in and now it has problems. If you want a body shop that does clean, good work, that won't take months I would recommend Don's Auto Body in Montgomery. Worst experience I have ever had when it comes to car repairs.
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October 2023 by Christopher Jetter
Excellent experience working with Josh and team at Caliber Collision. High level of communication throughout repair process on our vehicle, and when we had a follow up question a few weeks later, they made time in a busy schedule to review our vehicle. Highly recommend.Services: Auto engine diagnostic
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October 2023 by walton smith
Had a slight fender bender. Went to caliber in Loveland. Margo did an excellent job at communicating and just an all around great job at making sure the process went smoothly. Will continue to do business and also send my friends and family business that way as well.Service: Body & Trim
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September 2023 by Michelle Britton
The employees of Caliber Loveland were very friendly and helped me with multiple vehicles. Josh kept me constantly updated throughout the process, and had my car fixed and even cleaned in a short period of time. I would definitely recommend this location to others.Service: Body & Trim
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September 2023 by nihilus ___
After being assured that no extra damage was found on my vehicle and the repair was finished and I pick up my vehicle drive home. And my bumper isn't attached to my fender anymore after reaching out to someone they tell me that The fender was damaged and they can't do anything about it. Don't recommend
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September 2023 by jeffc5050
TERRIBLE!! Extremely upset now. I was informed by Caliber Collision via text that it would cost over $3,000 just about two weeks ago and just have to pay the deductible. This was fine for me. Then, recently I received information from my insurance that the car status has been changed to TOTAL LOSS. UNACCEPTABLE that they significantly increased the costs to repair without informing the customer. Now it is a total INCONVENIENCE for me and will have to get a new car. Extremely ridiculous. NO I am not changing this review after this major inconvenience.NO I WILL NOT BE SILENT!The one star is for friendly and professional staff and cleanliness in the lobby, that's it!
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September 2023 by Daniel Rovekamp
Used this location for some repairs on our Tacoma. Was really blown away how quick they got things done and how great it looks! Have had work done through other shops and this was next level. Excellent customer experience! Thank you!Services: Painting
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July 2023 by Cody Benton
They did fix the car. but not very good. and they didn't put on the side lettering back on the door. (The bumper is starting to come apart again.)No offense to you guys. I'm sure you're very busy. Its just not a very good job and the fix isn't lasting. (I'm probably going to have to get it fixed again. Because the bumpers coming loose.)Services: Painting
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June 2023 by Jordan Squibb (JSquibb)
Incredibly fast and perfect service. They repaired my vehicle and had it back to me well before the estimated return date. Every person I spoke to was extremely polite and made sure I knew every step of the repair process. The text updates regarding the status of my vehicle are also a nice bonus!
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June 2023 by Rean Young
Caliber in Loveland got us in for repair quickly and kept us updated on the progress. They did great work! Kudos to Josh who helped us!Services: Painting
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June 2023 by Paul Sisk
Excellent experience from start to finish. Josh was informative, thorough and communicative. The outcome met my expectations. I would use them again.