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December 2023 by Tonya G.
What a wonderful company! It's still family owned and you can really tell that everyone cares about the customer. A great experience overall in the store and with the delivery team, the service is top-notch and the selection is some of the best around. Appreciate the fare pricing always, feel like you get the best price with the guarantee they offer. Will be a lifelong customer.
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October 2023 by Nanita Ramsey
No pressure buying, just how we like it. Shop for item needed. The salesman Jeff at Furniture Fair Loveland was very knowledgeable about such item. Nice to have someone who cares. Purchase made
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October 2023 by John MacNeil
Our Sales lady, Debbie Kuo greeted us with a friendly smile and asked what we were shopping for. We told her a sofa bed. From that point on, she blew us away with her knowledge of the many various styles and features. Without a doubt, she is the best sales person we have ever worked with. Great experience. We highly recommend Furniture Fair and Debbie!
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October 2023 by JonMichael Johnson
We have found a great furniture store. Our sales rep. Tom Sanders really went the extra mile to help us look at multiple different sofas and helped us not only get a good price, but load everything up himself. I would recommend this furniture store to any of my friends and family, and will definitely keep them in mind for any future purchases, very nice selection. Great atmosphere and overall a five-star experience.
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September 2023 by Gail Woods-Short
Sales woman Mary Stage helped me out and walked all the way through the store....and sometimes partway back....helping me look for exactly what I was looking for. She wasn't there late Thursday when I picked my lamps up (set of 3) but a very helpful young man carried them out to my SUV and put them in the back. Sorry that I can't remember his name. Hoping very much that all is well when I get them inside and open the box. Someone will be here tomorrow to carry them in for me.I had a good experience at Furniture Fair on Fields Ertel Road.
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September 2023 by john iaciofano
I worked with Debbie to purchase a new sofa. She is awesome. She helped me with color selection and the help was much appreciated. I was not rushed and she is great to work with. I’m looking forward to working with her again.
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September 2023 by Loveland Buckeye
Furniture Fair delivery personnel Sage and Juan were highly professional in their care and consideration of our home as they removed an old chair, moved another chair in the room, and installed our brand new leather electric recliner chair. The two gentlemen are excellent representatives of Furniture Fair, and make it a pleasure doing business with your company. We would also add Design Consultant Dinara Kurmanova was extremely helpful to us as we browsed the extensive Furniture Fair show room seeking the best looking and most comfortable recliner chair. Walter and Peggy Golladay, Loveland, Ohio
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August 2023 by J Taylor
Debbie Kuo at Fields Ertel store outstanding. I am having emergency knee surgery in next few weeks, recovery for three months wanted a high quality recliner and piece of quality permanent furniture as well for my office…she showed me all their options but I loved this beautiful Stickley and not 10 weeks wait list, she called her management and got permission to sell me that chair, and deliver to my office the 3 days! And I got a free oak side table for because of a promotion? That is caring customer service! Thank you Furniture Fair and especially Debbie!
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August 2023 by Skye Merriam
We purchased a couch and dining room table set and are very pleased with the furniture quality, the fast delivery, and Jeff’s knowledge and assistance in answering all our questions. Would highly recommend purchasing from Furniture Fair!
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August 2023 by Chris Hayes
The designer we worked with, Amy, Was very helpful and pleasant! Everything we ordered worked out great and met or exceeded our expectations.
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August 2023 by Greg Fish
Very good experience. Good product knowledge by Brandon, our sales person. No sales pressure and the dining room table that we purchased will look wonderful in our new kitchen.
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July 2023 by Saratoga M.
Years ago, I experienced great service when I purchased a nice leather reclining couch and table from a saleswoman. However, I recently went back in search of a mattress for my daughter. It was clear the man in the mattress area wanted to sell me a mattress in the $700 range. He repeatedly stated that this was what a budget mattress in a spare room would cost me. He proceeded to ask me what I had paid for her previous mattress, and scoffing at the price, telling me that I could not expect much for $400. He belittled me for not recalling the brand I previously purchased. He went on and on arguing with me about other irrelevant things like his . . . brother's Mercedes. I left and purchased a mattress at another store without the insults and abuse. Be prepared to be insulted and belittled if you have a budget in mind.
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June 2023 by Linda Brown
We were extremely impressed with Doug, the sleep specialist. That's exactly what he is, he knows his field well. When we left we had purchased a well needed, mattress and adjustable base. I would recommend going to the store to allow Doug to help you understand what type of mattress you may need, it's worth that alone!Just wanted to thank truck number seven, for being on time with delivery ?. The three young men; Frankie, Bryan and especially Daniel were helpful in setting up our bed.
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April 2023 by Nathaniel Brusman
Debbie pleasantly greeted my dad and I as soon as we walked in. She asked what we came in for, pointed us in the right direction and gave us time to look at our pace. She then was very helpful and knowledgeable about any questions we had. I’ll certainly be back to Furniture Fair, and that specific location to see Debbie for any future furniture needs.
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April 2023 by Rosie Otis
Eduardo was a great help! I recently moved and my old sectional wouldn’t fit through the door so I needed something asap! He pointed me in the right direction for a sectional that was in stock and ready to ship. He was patient, knowledgeable, and extremely friendly. I ended up leaving with a couch and 2 lamps! Thanks Eduardo!