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May 2023 by M B.
I tried to refinance my home here when the interest rate was low. The loan officer would not even pull my credit report said he was too busy with people with better credit..
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December 2021 by Ryan Neiheisel
Would give 0 stars I’ve I could most rude customer service I have ever experience went in to deposit a check and was informed to “shut up or leave” by the teller so I walked out. I’ve been a restaurant manager for 8 years and would never allow this kind of behavior with a customer. I will be recommending all my friends and family close their accounts as well.
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December 2021 by M N
They blocked my account
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November 2021 by Marisa Harris
Just switched my personal account to US Bank from 5/3rd… let me say I’m super happy with my experience already! Cody Back was very helpful at explaining everything needed. Thank you!!
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August 2021 by Phil Denton
Understaffed. Awful at small business banking/lending. Left for Huntington and haven't looked back. HNB is #1 in Cincinnati for SBA loans - go there instead.
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August 2021 by U.S.A.
Bad service ( Ashley), they need to change the manager to a more tolerant one
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May 2021 by JonEle
Wrong address nothing here
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April 2021 by dcia dcia
horrible customer service. I feel like a 2nd class client when i come there. They can give me no information on my business and will not own up to their services saying that i need to call a number for assistance which in turn is some call center out of country. the manager doesn't even try at customer service stating "i told you three times blah blah"...very horrible..
