U.S. Bank Branch is known for its outstanding and knowledgeable staff who provide a personable banking experience. Customers appreciate the quality and personality of the employees, with many reporting no negative experiences during their frequent visits. The team is dedicated to helping clients achieve their financial goals, offering a variety of products and services, such as credit cards and checking accounts. One customer highlighted their positive experience opening a business checking account, praising a representative for going the extra mile to assist with a credit card application. While some customers have noted frustrations with the bank's online services, the branch staff consistently receive high marks for their attentive and caring service. Overall, U.S. Bank Branch stands out for its commitment to customer satisfaction.
Each time I login, Usbank asks me to go paperless. Their 5 minute screen timeout makes paper copies essential for chasing down problems across multiple accounts. Fidelity has no timeout.
November 2021
Had a few questions and Will gave me answers I needed.
November 2016
Very friendly and quick service - there usually isn't a long line.
