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June 2025 by Patti Hensley
Judy at Legacy Village was so knowledgeable and helpful in every way. Everything went smoothly from ordering, to updating and delivery. Order time was as expected. Great experience!
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March 2025 by speicher
Easy to place the for the exact piece we wanted. Shipped and delivered reasonably quickly. Everyone I dealt with was helpful and pleasant. Would do it all over again!
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March 2025 by Pamela Trouw
I’ve now had the pleasure of working with Joe Minutolo multiple times over the last few years, and each time the experience is so enjoyable. Joe is the perfect design partner; knowledgeable, kind, not pushy in the slightest, and fun to work with. Despite just having a brand new large sectional delivered, I’m already back deciding on a chair for another room, for these very reasons.
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March 2025 by Claire Hole
We just got a quote for a couch in Ethan Allen. I highly recommend coming here. Jordan was an excellent help with this process of picking out our couch and gave great advice on size, fabrics and every design element. He was so friendly, informative and fun to work with. He made the entire experience better. I left the store feeling very happy and confident in my purchase and I would be back if I ever am in need!
If the bosses are reading this- give Jordan a raise he’s amazing!!!
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December 2024 by Robin Larson
Purchase a new sofa for our family room and it is beautiful.
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January 2024 by Pitbull Romans 5:8
Beautiful, quality furniture and accessories! The salespeople are pleasant, helpful, and not pushy. Items for sale are attractively displayed. We will be back for purchases!
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July 2023 by Erica Justice Higgins
Although I am pleased with the quality of the furniture, the delivery experience is actually why I won’t buy from here in the future. When I ordered the outdoor furniture it was in stock. However, there is only one day per month they deliver to my area…which is ridiculous. When I was on vacation the first delivery date was offered, I asked if I could please make arrangements to pick up my furniture myself as we had several outdoor events planned and needed the furniture. They were rude when I called as directed, and made sure we could not do it restricting access to weekdays between 11-2. Impossible for working families. I ordered the furniture for the outdoor events and even though we spent $20,000, I had to wait 2 and 1/2 months before they found another date for my outdoor furniture.
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January 2023 by Alysia Ruth Mattox
Best decision to order our bedroom set from Kristie at Legacy Village store.
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December 2022 by Michelle Serra
Ethan Allen at Legacy Village definitely did everything right for us! Our experience purchasing a sofa and a chair and a half was perfect from the start. We love our pieces! Supurb quality. The color, style, size and well everything is perfect thanks to our wonderful salesperson, Judy Sabo. She took such good care of us and she is so very nice. We will definitely look to her for future purchases. I would also like to mention that the delivery went very well and the two delivery gentleman were courteous, professional and very nice.We highly recommend purchasing quality furnishings from Ethan Allen, Legacy Village.Thank you!
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December 2022 by Lisa Yund
We loved the store, so much on display to help with our decision. Judy S was so helpful without being overbearing. We bought a loveseat, sofa, chair and ottoman, along with a coffee table for our great room. We just love how it came out, style and quality!
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December 2022 by Alysia Wright
Best decision to order our bedroom set from Kristie at Legacy Village store.
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December 2022 by devina hogan
I shared my Floorplan with the salesman and was advised against getting the king size bed. Upon delivery I saw where I could've gotten the king which is what I wanted. I called to ask about upgrading on the same day of delivery and was advised to purchase additional furniture to take up the space. I was willing to pay the difference, but to receive that as advice was disheartening for the amount of money I'd already spent. Not sure I can recommend someone to shop here with that level of service.
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September 2022 by Doris Lebzelter
Judy is the best designer ever! I’ve worked with her for several years and we work well together. She knows my style and limitations, is always there to offer advice and solutions that work for my home. And the designs at Ethan Allen are always great and impeccably made! I have always been very happy with the whole experience.
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June 2022 by Susan Cachat Kirkland
Joe at Ethan Allen in Beachwood,Ohio did a fantastic job. I have a beautiful new couch and chair that he helped me pick with the correct colors.
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May 2022 by Rachel Prero
Love our customized couches. Excellent customer service and beautiful quality.