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March 2024 by Acute A.
This is horrible service for their pick up service they have. It took forever for the items to be brought to your vehicle. I was here before sunset, it is now sunset, but i don't see my stuff being brought out because there are still several people waiting to be served ahead of me. I was here 2:30, but cancelled the pick up after 2 hrs. Had to come back for another Uber pick up with the same result. Bad service!
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February 2024 by Eden P.
Does not take apple pay so I had to embarrassingly walk out empty handed. Also I just hate Walmart in general.
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December 2023 by Lisa J C.
Wish I could give negative stars! I have tried to be understanding but I am paying for W+ and over the past month places at least 3-4 orders for delivery that I have not received. No one ever picks up the phone when you call. I called the 800 number and was told to wait another hour to see if my order was on its way. Well, my order that was supposed to be here between 4-5 tonight still is not here after a 2 hour delay and it is now 10 pm! I am going to have to cancel and now I do not have my dessert for my party at work tomorrow. What a waste of a store! No one even cares that this store is like this.
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November 2023 by Cierra B.
This has to be the worst run store in the Northeast Ohio area. I have had multiple negative experiences with this store; however, this last experience was the breaking point for me. I placed a curbside order pricing around $100. It was supposed to be ready between 6-7pm. At 7pm, I received a notification that my order was delayed, so I rescheduled for the next day. I'm not exaggerating when I say that I waited for AN HOUR for my order. I had my 2 year old in the car, and we both waited patiently . I flagged down one of the curbside workers, and he said that he would check on my order. I am not kidding when I say one of the workers was moving at the SLOWEST pace possible, and he was probably 18 years old. I watched him THROW bags into a lady's trunk. The worker finally came back out and told me that they couldn't find my order. Meanwhile, I have tried 13 times to contact the store. No answer. These call attempts were screen shotted. Finally, I got ahold of the 1800 wal mart number and they advised me to leave and get a refund. When I was pulling out of the parking lot, I saw the original male worker and a new young female worker. I didnt want to pull off without notice, so I rolled down my window to tell them I was leaving. I said "hey it's been an hour, so i'm going to leave". The female worker had the upmost nerve to say , "Uhm you need to be patient- we are racked up back there". This made my blood boil. She began arguing with me with her terrible attitude. I immediately canceled my wal mart membership. Meanwhile, it's been almost two weeks, and I have yet to hear back from management. I was always a Target girlie- and this just confirmed it. Target workers would never! Get your store together respectfully
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September 2023 by XxDonutBunnysXx B.
Walmart in Macedonia...First I just want to say how disappointed i was to see an elderly gentleman outside struggling with the shopping carts. The last few times i have been there to shop,he was the only one out there pushing the carts.Meanwhile you have the younger people inside ,sitting on their butts at the self checkout line.Why dont you put the younger guys out there on the carts?Why couldn't you hire this man as a greeter?Such a shame.
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April 2023 by Katelyn H.
If I could give 0 stars I would. I've went to this Walmart for as long as I've been alive and it has gotten to be the worst Walmart I've ever seen. Not to mention a specific manager named Heather is beyond rude, every. Single. Time I've been in the store. Always has an attitude right off the bat no matter what you say. Clearly hates her job and SHOWS IT everyday. Workers don't care about anything or anybody's time, walk around like they're lost puppies on their phones hanging out in groups and look at you crazy when you ask a simple question. I'm normally not one to complain but it's just gotten to be ridiculous. Also never any carts or baskets, store is always a mess as well.
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September 2022 by Kelly P.
Online order pickup was horrendous! Did not work and I was told to come back some other day. Terrible rude service.
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September 2022 by Jae H.
Place is a mess very disorganized can't get a cart when you need one employees run around showing underwear pants down to their knees it ashame
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July 2022 by Tryreno S.
The absolute worse Walmart I've ever been in! The managers at this location are horrible. The lack of training in management really shows. Walmart should be ashamed of themselves. SMH.
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March 2022 by Jennie V.
Bad customer service. Phones never work. They will leave you in the drive up parking area forever waiting for your order before you have to go inside to track someone down. Give the run around on returns even with a receipt especially if they are from other stores. Dirty and low stock. I will drive the extra 10 min to go to Aurora.
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February 2022 by Nantambu N.
Good ole Macedonia, called the store 5 times on 2/22/22 between 0810 and 0824 am , 5 times the phone was picked up ( I could hear the rattling of the phone) and 5 times I was hung up on. Never got through had to drive to the store which is not in my neighborhood.
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January 2022 by Ben W.
Yesterday my fiancée and I were looking to buy a Nintendo Switch. We couldn't find one at our local Walmart, but they told us this store in Macedonia had four Switches in stock. Before we made the 45 minute drive to the Macedonia store I called to confirm they were in stock. The person we spoke with on the phone confirmed they did. So we made the drive and upon arrival we found they only had one in stock, and it wasn't the model we were looking for (girl on the phone said they had four grey Nintendo Switches and the only model in stock was the OLED model). Since we already made the drive, we decided to buy the one they had. Then we drove back home and started installing it. However, the box did not have several items that were supposed to be included; mainly an AC adapter. So we couldn't even charge the thing to use it. Since we had already been lied to, and spent over $500 on what was basically a plastic brick, I called the store. The guy in electronics told me to bring everything back. I mentioned the drive time and asked to speak with a manager. He decided the right thing to do at that point was to hang up on me. We made several attempts to call other departments, in hopes to speak with a manager but we're unable to. So now we are stuck with a useless product and have no recourse other than posting this yelp review. I would avoid this Walmart at all costs. UPDATE: I was able to charge the Switch using a generic USB-C cable. Once it was powered on we found that the switch was USED. It already had two profiles loaded onto the device. So even though we paid for a NEW Nintendo Switch, we were given a used device.
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January 2022 by E H.
Unengaged workers that won't even make eye contact with you. I thought Streetsboro was one of the worst Walmarts in the country, but I was proven wrong. I will never return to this store or the area for my shopping again. The pandemic is no excuse for employees to have no appreciation for their customers. Lousy. Ghetto with obnoxious clients to top it all off.
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January 2022 by Sumwherein C.
This place has gone downhill. Ghetto, Nasty, unprofessional, unprofessional workers and the Clientele that have been attracting, lately... i guess everyone comes here instead of the inner city. Newsflash... now everyone comes out here, it's really bad.... steelyard, university and NOW MACEDONIA.... I will find another Walmart to start shopping at soon. This location, will not do... better yet, Target is not far...... whatever they are doing, Walmart needs to borrow some of their business concepts... pay your Stockers, a good hourly rate... this store stays, unstock... and its a good chance, the food is stored in the back of their store on shelves, so when it finally meet the consumers, it been sitting on a shelf for about 6months or longer... waste of food life and possible risk of other things to happen. For people who drive here to steal, know they watch you like a hawk, and Macedonia police will be waiting for you outside, those doors... the employees seem to spend the majority of their time talking, b.s-n around, don't know anything about their store or products, don't seem to care, don't understand customer services, lack of professionalism and seem to have placed a high priority on following people around. ( along with watching, stalking, harassing, and cursing people out. At the very least, ask do they want some help.) I have been patient more than enough, the next time they act foolish, I will be placing a lawsuit against the workers in their personal and professional capacity. I have been legit followed and harassed by one of their workers and they seem to not care.... don't waste your time to bother coming to this location, it's not the same since they added the grocery store part.... STRAIGHT GHETTO.
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June 2021 by Melanie S.
I would give this place zero stars if I could. Their pick up service is just as bad as their internal customer service and lack of cashiers and stocking issues. Do not shop here! No one is answering the phones and I waited 30 min for someone to come out before leaving my order.