“My phone was locked. At risk of looking all my data. An employee at the Macedonia Ohio store solved the problem. It was difficult. Unfortunately I didn't get his name. He's a great employee. If I was still in business I'd be happy to have him as an employee ! I told him so !”
“I bought a phone on Saturday and changed carriers from AT&T to Verizon. I was having issues with receiving text messages and emails. I called Verizon and they said the set up was incomplete and they needed the AT&T transfer PIN. I went to the AT&T store, and was on hold and on the phone with AT&T for over 40 minutes. Finally, they said they couldn't help me. UGH! SO.... I went to Best Buy, where I bought the phone, and was really angry by that time. Michael was awesome. He calmed me down from actually wanting to be THAT woman, and he was so patient. He called both Verizon and AT&T, and between all 3 of them, my phone is up and running again. I really appreciated Michael's kindness and calm attitude. He's definitely an asset to this location. Thank you.”
“As at the store Macedonia, Ohio and it was a bit complicated to get everything done, but he was patient and worked hard to make everything work. Definitely would recommend”