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“My wife & I bought paint in the Hudson, OH store. We had bought paint & supplies there before with so-so experiences but today was exceptional. S-W makes a fine product but the previous so-so experiences were totally about the store personnel. Today, we were taken care of by a 4-week trainee named Katie. She was wonderful, so eager to help my wife & I. Thank you so much Katie. We hope you stay for years and end up as a manager. S-W, don’t lose this star employee!”
“It was real a pleasant and comfortable experience shopping at Sherwin Williams with very friendly, helpful and professional staff. The store manager Megan and her crews are truly awesome.”
“After having a return rejected at parma location because of no paper receipt the worker here found my receipt using my rewards card and returned my new and unopened product without any trouble. Great location and will back you with great customer service!! Shop this location when you can!!”
“Charlie and the team were absolutely amazing at helping us resolve a quality issue.We had a quality issue with a product we bought previously. The team listened to our concerns, asked great diagnostic questions, and tested the paint we bought back in.Their expertise was able to figure out what went wrong. And replaced with new paint. They tested the new paint for us to ensure we were receiving the best quality product.While experiencing a quality issue with the Sherwin Williams paint is not ideal. The upheld guarantees and customer service in helping resolve the issue will keep us coming back again and again.The replacement paint was perfect, and exactly what we have come to expect when using Sherwin Williams paint.”
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“I went to the Sherwin Williams store in Macedonia, OH. I called first to confirm they had the paint color I needed to match. Even though the paint I was trying to match was Valspar vs. Sherwin Williams, they had the formula for the color and were able to mix it for me. The paint was on sale and I got an additional 10% off for creating an account. Another of the items I needed was on sale and they had the other items I needed. The sale was quick, easy, with great customer service. I'd highly recommend Sherwin Williams paints for their variety of products from cheaper to professional. Appreciate their hours of availability too.”