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“My wife & I bought paint in the Hudson, OH store. We had bought paint & supplies there before with so-so experiences but today was exceptional. S-W makes a fine product but the previous so-so experiences were totally about the store personnel. Today, we were taken care of by a 4-week trainee named Katie. She was wonderful, so eager to help my wife & I. Thank you so much Katie. We hope you stay for years and end up as a manager. S-W, don’t lose this star employee!”
“I needed to find paint swatches to match a project, so I brought in a piece of the cement color that I needed to match. Janaya, the assistant manager, helped me. Janaya was terrific; she was patient and incredibly upbeat and friendly. I so appreciate the time and care that was taken with me!”
“My go to place on Madison Avenue in Lakewood, Ohio for all my hardwood floor refinishing needs. Customer service is excellent and Manage and co manager willing to help.”
“Sherwin Williams has great customer service and also an excellent variety of paints and painting products.
I’m a repeat customer and very happy with each purchase.”
“I recently had the pleasure of shopping at Sherwin Williams, and I must say, the experience was exceptional thanks to their store manager, Tristan.
From the moment I walked in, Tristan greeted me with a warm, professional attitude and took the time to understand exactly what I was looking for. His knowledge of products and color options was impressive, and he was more than willing to offer personalized recommendations based on my project needs.
Tristan went above and beyond to ensure I had everything I needed. I left with confidence in my purchase and will definitely return to this location for all my future painting needs. Thank you, Tristan, for making my experience outstanding!”
“After having a return rejected at parma location because of no paper receipt the worker here found my receipt using my rewards card and returned my new and unopened product without any trouble. Great location and will back you with great customer service!! Shop this location when you can!!”
9:30AM - 3:30PM
4440 Warrensville Center Road, Warrensville Heights
Paint Stores
“Charlie and the team were absolutely amazing at helping us resolve a quality issue.We had a quality issue with a product we bought previously. The team listened to our concerns, asked great diagnostic questions, and tested the paint we bought back in.Their expertise was able to figure out what went wrong. And replaced with new paint. They tested the new paint for us to ensure we were receiving the best quality product.While experiencing a quality issue with the Sherwin Williams paint is not ideal. The upheld guarantees and customer service in helping resolve the issue will keep us coming back again and again.The replacement paint was perfect, and exactly what we have come to expect when using Sherwin Williams paint.”
“Jon at the Brecksville store was very helpful and knowledgeable! I appreciate his professionalism, including verifying with my boss that I had permission to use the account. I was impressed that since they didn't have the base of the product I requested, he gave me a superior product for the same price. That plus top quality products make the job much easier!”
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“I like this location. The parking isn't the greatest, but they reserve two spots for Sherwin Williams customers. Always clean and organized. The gentleman was helpful and quick to fill my order of 12 gallons and carried the heavy ones to my car.”