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“Have been doing my postal transactions with the Bath, Ohio Post Office for 8 years and have receive excellent, professional, friendly service with each visit. I can understand customer frustration with the hours, but this is a smaller office with smaller staff, and this is something to expect. All you need to do is go to the larger offices and deal with the staff there in order to fully appreciate the Bath office.”
“The ratings of this post office speaks for itself.
Generally, I am disappointed with the Chagrin Falls, Ohio post office. Usually, I engage with some pretty nasty people who really don’t care about helping you.
However, today I was greeted by an employee named Mohammed. He was a breath of fresh of fresh air. He took care of my issue with a smile and professionalism. Can he please manage the whole operation? If not, give him a raise and learn by his example! Thank you. Sal Lazuka”
“They are always fast and efficient and pleasant. Far better than the service at the Warrensville Road branch. I’ll drive out of my way to use this post office branch, it’s well run.”
“I want to say THANK YOU to both the Clerk who handled my call, and the Carrier #12 for his help in getting my package delivered corrected. I ended up with a wrong number on the package, they sent me a notification and after I called we corrected my mistake. Both were curious, easy to understand and went out of their way to ensure my package being delivered that Saturday 10/18/25 like it was supposed to be. ??”
“Things change, and they have. The current USPS is a far cry from its former self. Walking into this station isn't bad. Waiting in line is routine as there is always only one clerk assisting people. My route gets a shifting variety of carriers. I routinely get mail addressed to other local houses and can only assume that mail addressed to me is going to other houses as well, and this in spite of my having put up two address plates on the front of my house.”
“We have used the peninsula USPS for our passport renewal services for many years now. I almost hate to leave a good review because it’s the best kept secret for getting your passport renewed. They are always super helpful there and if you make an appointment as you should, they’re there on the spot to help you out. Our last time there was with Adreonna. She went over and above to help my daughter and I get her passport renewed. A breath of fresh air really when it comes to confronting a bureaucratic process that could be potentially very difficult but made easier thanks to the staff there. It’s all about the people at the end of the day.”
“The employees are wonderful! I always leave with a smile. I love to look at the new stamps and the employees are always knowledgeable about the stamps. Hats off to this postal facility.”
“Today I went in for help with my mail, and the lady at the front desk was so kind with helping me and making sure I got exactly what I needed. Really good people.”
“The Lead Clerk, Constance was extremely helpful in obtaining the Tracking number for a package that I had lost my receipt for.. Extremely grateful. Thank you Connie!!!
keep up the good work , you are appreciated. Harvard and Lead rd.”
“I sell online and drive around a lot so I visit many post offices in the CLE area. I was in a few days ago for the first time and was very impressed. No wait! And the woman behind the desk was incredibly patient, helpful and personable (I wish I got her name!). Thank you!”
“Long lines and only 1 employee. They need help here. I just need to buy stamps and it's taking forever. They need a vending machine for stamp purchases. The employee here is working his tail off and is efficient.”
“I’ve been coming to this United States Postal Service about once a month for the past 8 months, and one of the ladies there is always so kind and helpful every single time I come in. She’s consistent, professional, and always has a great attitude, which really makes the experience much better. Customer service like that definitely stands out and deserves recognition.”
“Pretty cleanJerrica was nice (even with a difficult customer)Pretty quickTHE CARDS ARE SO BEAUTIFUL. I almost bought 5 of them while I waited, I thought the only good cards were available at Target or Barnes n Noble… this is a hidden gem for cards ♥️”
“A merchant had the wrong address on my package and it was out for delivery. The gentleman Ron that answered was so helpful. He called the carrier and had him hold the package. He called and told me when it was there and I informed me that it was waiting to be picked up. When I arrived the ladies at the counter were also very pleasant. I am so grateful because people aren’t honest these days and it’s not safe to just go to their door. Thank you so much for making it such a smooth process because I was panicking.”
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“I have been here twice and both times the staff have been exceptionally kind and friendly. Open later than others. Recommend this one if you need postal service.”