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“Conrads (Maedonia) is the poster boy for excellent customer service. I've been there a number of times and left completely satisfied with customer service, quality of product and quality of technical work. Thanks for being there Conrads!!”
“I caught a nail in my tire and am headed to Columbus tomorrow so I needed it fixed immediately. Even though it was almost 4 o’clock they fit me in and took care of it!”
“Vehicle had tires and alignment from Northfield. No-nonsense tire presentation, dropped off as prescribed, work was complete ahead of time, truck was clean inside.”
“Dave & his staff helped me in an emergency situation while I was traveling to visit relatives. I had a flat tire, I pulled into
His station & within minutes he found a nail in my tire…looked to see if I had any
Other issues with it…..plugged the tire & got us on our way. Very helpful, polite & very
Reasonable? Could not have been happier!”
“Jerry is a kind and empathetic service coordinator. He is much more willing to work with warranty companies than dealerships and other independent shops. Jerry has a customer-first perspective that is rare to see in this industry.”
“The guys at CARS are first class. I take all of our cars to them for anything and everything! My Jeep, my wife’s Yukon, my daughter’s Camry and my son’s civic. They can fix any car, any time. A repair shop that you can definitely trust!”
“Thank you, NTB, for the excellent service today! I walked in feeling stressed after being told by my dealership that the slow leak in one of my tires couldn’t be patched and that I would need to replace not just one, but two tires - with a quote for several hundred dollars.
I decided to get a second opinion at NTB, and I’m so glad I did. They took a look and told me the tire could be patched, and the repair would cost me less than $50.
I truly appreciate their honesty and integrity. As someone who knows very little about cars, it would have been easy to simply agree with the dealership and sell me two new tires, but they didn’t. Instead, they were honest about what I actually needed and saved me hundreds of dollars in the process.
It’s refreshing to find a business you can trust. I’ll absolutely be coming back to NTB for any future tire needs. Thank you again, Zack & the rest of the NTB team!”
“Firstly, Google got the hours wrong, it didn't open until 9am. The first mechanic in spoke almost no English. He diagnosed the issue in almost no time. The car had been overheating and losing fluid. A bad water pump. Yuck. The mechanic quoted me $500. In and out. I left the car and it was ready in around two hours. It drove like a dream when I picked it up and it's still behaving. I appreciated the no nonsense approach and the no frills upfront pricing. I will use Moe's again and again. And so should you.”
“Went in for an oil change and slight vibration. Discovered dry rotted tires and uneven wear was the cause. Appreciated the quick turnaround. Knowledgeable staff and very friendly. Give them a try, you won’t regret it.”
“I dealt with Cody had my semi back and operational in about an hour and a half. Amazing service got my driver back on the road. Couldn’t be happier with these guys. They’re outstanding”
“Exemplary service.
I was beginning to lose hope of finding a car repair shop that could quickly diagnose and affordably fix the air conditioning in my vehicle, until I discovered Jim's Automotive Shop. Managers Eric and Michael, along with the owner, Joann, were all very friendly, knowledgeable, and helpful in answering my questions.
I discovered Jim's Automotive through an online search. After reviewing their customer feedback, I felt confident in reaching out to them and arranging an appointment.
This team of professionals is distinguished by their honesty, integrity, transparency, clear communication, strong reputation, and efficiency.
I wholeheartedly recommend Jim's Automotive Shop. They rock!”
“Great group of guys. Always a great experience. I took my car to Serpentini North Olmsted where I purchased to get fixed 4 times and they couldn't figure out the problem. Rad Air fixed it the first time. Serpentini spent over 5k trying to figure out what was causing false codes to keep popping up like auto start/stop, engine, etc. I kept asking about the battery and they assured me it was okay. Rad Air found 2 loose wires and fixed the problem.”
“Ended up with a punctured tire after work one day. Got the spare on and took it to Firestone first thing the next morning. Justin and the team got the tire patched up and got me back on the road in less than 30 minutes. Highly recommend!!”
“I had an amazing experience with them today! My tire was not holding air and I called them and they got me right in, they patched my tire and checked all of the other tires as well. I would highly recommend going there, they are professional and courteous. I will be going back for any other leaks/repairs or new tires. Give them a call and you won’t be disappointed.”
“So happy, I found these people who could help me out. In just the right time, they took my call. Even though it was close to 5I had a blown out tire that was just about to finish blowing, they came out lickety splick, Justin was the main man who handled the call and the tire change and so thank you so much for doing that. The weight was an hour and when he came out there, he finished it before thirty minutes.He's such a professional and efficient worker.I will always do business with this company.Thank you so much.Exit eleven truck tire service for being such a great service and thank you so much again.Justin for coming through for your boy.You really are the best”
“The team went out of their way to get my breaks fixed, even drove me to my office. Work was done when promised and at a fair price, NTB had to fix the break line that another company that starts with a C+-++++ds, did not do correctly. I'm glad that the NTB in Independence, OHIO is there.”
“Thank God I found this place. Fast quick professional service. Prices were great new and used tires. Thank you. I will return when ever I need tires . They also do other services.”
“Great place, great people! fair prices, better than fair prices on used tires. I found this place after being cheated at champion tires in garfield heights. Thank you guys!”
“Haynes Firestone has taken care of my families cars for over 15 years now, and always delivered fast turnaround times, great results with all repairs and outstanding customer service, they treat you like family. I highly recommend this company for all of your car repair needs. Great job guys!!”
“I highly recommend this place !! I came because my truck was making a lot of noise when I would make turns. Dropped my truck off that morning and picked it up same day. Good mechanics are hard to find and I will definitely return for any other car needs I may have. Thank you Jay!!”
“Very friendly and hospitable people! Got me in and out as fast as they could! Great mechanics to take your car to! Highly recommend if you need a good reliable shop!”
“Awesome place. Got me loaded quick after everyone got back from lunch. I showed up right before so had to wait for that but I wasn’t worried about it. Got me fully loaded within 45 mins.”
“My wife and I discovered that we had a nail in our Audi's tire this morning; a nuisance and headache as that last thing we wanted to do was find a mechanic/tire repair shop. The team at CHS was super; friendly, quick, and reasonably priced! Thank you!”
“Hello guys, I believe this was my first time visiting Gibson. I was on my way to work about to get on the freeway when someone motioned to me that my tire was flat. I put air in it and made it to work, but it started going flat again. I took it to take 5 oil change and after changing my oil they said it was hard to put air in the tire that I probably needed a new wheel or rim seal. That wasn’t the case there was a tube in the tire that was leaking and so it needed to be patched. It was very hard to get my tire off. I was so grateful when they did. I also needed four new lug nuts. My total was 50 bucks at first. I thought it was a little extreme just for patching, but because it was so hard getting my tire off and it was raining. I thought it was worth it plus the customer service was really good.”
“Great staff, excellent communication and attention to detail. Felt right at home, cared for, and no racial biases. Showed photos of work that needed to be done, given proper estimate prior to work completion. Looking forward to visiting again soon.”
“Very honest and fair priced. They've been upfront and accurate on repair cost and time, work has been flawless, and retain high integrity. There was a price discrepancy from the vendor on parts and they were upfront about it and didn't charge me the full quoted price saving me 85 bucks. Could have easily pocketed the difference, but were honest. Frank's will always have my business.”
“Jesse gave me a quote over the phone for a large commercial dual real wheel Stanley Steemer vacuum truck tire replacement, and was very accommodating for scheduling an appointment . Office staff and service tech were very nice and the price was good for the work that was done. Highly recommend For commercial vehicle wheel replacement.”
“Russ came out and helped me when i was stranded on the side of the highway i could not get the lug nuts loose and he got them and replaced the tire with no problems. 10 out of 10 recommend this company”
“I’ve heard a lot of bad stories about the Watrensville Center Road (Southgate) Mr. Tire Auto Service Center location I couldn’t believe what I was reading. Until April 4, 2026 while driving home from work, I got a huge tire blowout on Rockside Road near the rock 🪨 construction site. Called my insurance company send someone to fix my flat tire, they couldn’t get my wheel lugs off. Called insurance company back to send for a tow truck 🛻. Tow truck took me to Mr Tire Auto Service Center. I walked in said hello to the gentleman at the counter and he immediately knew what I was talking about. He explained to me about how some wheel lugs on Ford cars can get swollen or seized up on the wheel. However, he assured me they can fix it and my car would be ready in an hour. I went back home. Waited until 5pm no from Mr. Tire (maybe they were busy) so I called them. They stated by the time I get there my car would be completed. As soon as I arrived my car was completed. I was pleased and happy with the new tire and new wheel lugs. The mechanic even when the extra mile to drive with me around the parking lot (because my ABS and traction lights stayed on) and told me what could be the problem, but stated if it persists to bring my car back and they will fix the problem. I was happy with the customer service Mr. Tire Auto Service Center mechanics provided. Thank you! I am a satisfied customer! This was my first time visiting and I was very pleased. Keep continuing to do good things and great work.”
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“Excellent and professional service along with competitive pricing. This is my 5th set of tires from them over the past 6 years (4 different vehicles). During my most recent visit, there was a delay in arrival of my tires (from a different store) but I was already there for my scheduled appointment, the Manager (Derek) not only apologized to me twice but also gave me a appreciable discount as an apologetic gesture. I will be back in November for another set for a different vehicle.”