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December 2023 by Hanna S.
This vet takes the most amazing care of there pets. it smells clean when you walk in and the front desk greets you right away. they have the most reasonable prices as a local vet and they all go above and beyond as soon as you walk in. This is beautifully maintained facility with a top of line Staff and doctors!
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October 2023 by Tracey W.
This was the worst visit ever and we will not go back and we are going to call the corporate office we and our beloved dogs were not treated like a high paying customer, first of all we have taken all of our animals there when it was north ridge animal hospital for the last 10 years and since they changed hands its a nightmare. It cost my husband 1063.00 for 2 of our 3 dogs to get shots and blood taken which took them 4 tries with 1 dog because they didn't know how to do it.they scared the dogs and my husband and daughter. I will be notifying the BBB also on this matter they literally yelled at my husband
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September 2023 by Jillian Michelle
We've been coming to this vet for over a decade. For at least the past 3 years though, every time we need a refill for our dogs meds, we always run out before we can get a refill. Our pharmacy documents every time they request refills and every time, this office lies and tells me they never received the order and they will get right on it. Once or twice would be understandable. But this happens every time. Wouldn't recommend this vet for anything but a basic checkup. They are always really nice though...UPDATE: It's been weeks since we've sent this in for a request. Still no meds. The pharmacy has documentation of 3 attempts to contact the vet to no avail. I thought I would give them a chance to fill the meds before i called to discuss the seriously poor customer service here. But my dog still doesn't have her meds. And they sure responded to this review within hours. Shows where their priorities are.
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August 2023 by CeeCeeLia77 Me
What a wonderful veterinary clinic!!! From the moment I called and scheduled my appointment, walked through the door the service was top notch.Our first visit with Dr. Halas-Colon was great. She took a look at my dog and gave her a thorough check-up and listened to all our questions and concerns. After she made her recommendations and we scheduled my dogs surgery. We felt confident with the information received and we left feeling confident putting my dogs health in her handsMy dog did so well and she is recuperating better than expected.The receptionist, surgical technicians, veterinarian professionals were wonderful and so friendly.The lobby or waiting room is spacious and it allows for proper distance and comfort to help keep pets distant from each other.Dr. Halas-Colon will always be my pets vet! We will continue to drive an hour for "Best in Class" service.
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August 2023 by Jen Yaz
This team is absolutely wonderful. My Mom took her cat with a mass that was in her ear. After seeing a previous vet she was told she had a rare ear infection and would need surgery. Not knowing what to do her cat started to go downhill, was barely eating and wasn’t herself from the pain in her ear.We made an appt at North Ridge and was welcomed by their awesome staff Kristina and Stephanie. April took us back and asked questions, then Betsy Halas came in and said we can fix this no problem. She did just that! She also called to follow up a few days later which was also super nice.My Moms cat is literally like a new cat. Up and running around again, eating, and just full of it. Thank you North Ridge for all you do!
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July 2023 by Cecilia M.
What a wonderful veterinary clinic!!! From the moment I called and scheduled my appointment, walked through the door the service was top notch.Our first visit with Dr. Halas-Colon was great. She took a look at my dog and gave her a thorough check-up and listened to all our questions and concerns. After she made her recommendations and we scheduled my dogs surgery. We felt confident with the information received and we left feeling confident putting my dogs health in her hands My dog did so well and she is recuperating better than expected.The receptionist, surgical technicians, veterinarian professionals were wonderful and so friendly.The lobby or waiting room is spacious and it allows for proper distance and comfort to help keep pets distant from each other.Dr. Halas-Colon will always be my pets vet! We will continue to drive an hour for "Best in Class" service.
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July 2023 by Tami Bretz
They are so caring and helpful. They inform you of everything you need to know. Our pets live the people there.
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July 2023 by Kimberlee C.
Walter loves his Doctors. Compassionate, kind and knowledgeable staff. We have been using this facility for 30 years for all our fur babies.
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July 2023 by Renee Perrenoud
They always take care of my furbabies and they are great people.
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June 2023 by Laura Ratliff
The veterinarian was thorough, and the staff was knowledgeable. Clean facility.
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April 2023 by GRECKO4371
I've been going here for years mainly because it's close and my animals are special needs. They do their best, but are understaffed doctor wise. It takes longer to get appointments and often times the hours of operation on Google say closed, but they are actually open.VCA buying the company didn't help either. It genuinely hurts only giving 3 stars
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November 2022 by Katie Guesman
I have had the best experiences with this vet. The staff is always super friendly and makes my dog comfortable. They always get us in on time. Definitely recommend!!!
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October 2022 by Ben S
The staff and Doctors are TOP NOTCH....Great people that I trust with the lives of my pets!
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July 2022 by Bill Somrak
So sad to see this once GREAT Vet Clinic in such decline. In its heyday, with Dr. Robert Pierce & Associates, it had not only great pet care, but it was AFFORDABLE. Unfortunately, when Dr. Pierce left, he sold the clinic to VCA (a NY Corp) and immediately prices jumped to astounding levels, doubling & tripling what they once were. Procedures, which were once optional or just 'suggested', are now mandatory, adding to your vet bill. The parking lot, once so full you had a hard time finding a spot, is now empty most of the day. Every time I drive by, I sadly shake my head and remember how wonderful this place used to be. Just SAD.
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July 2022 by deanna greenwood
I had a great visit with VCA North Ridge Animal Hospital. The technician and veterinarian took the time to listen to my cat's needs. I appreciate the time alloted for each appointment to let your animal get adjust the the surroundings. The front desk was helpful and pleasant as always.
