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June 2023 by Lori B.
This is the worst store ever the acting management suck I do doordash and because of weather conditions had to return the items to the store doordash needed the manager to say that I returned the items he refused so I went up to the front to find another person to help me he was the only person there as an acting manager told me I had to have doordash call them in order for them to get this situation straightened out when it was their customer stuck on my app because they would not do their job properly I thought I lost my keys in the store after the manager told me to leave where he was having me thrown out so I had to call the police to go in and get my keys I was so upset they fell on the floor and when the officer returned he brought out a piece of paper for no trespassing so I'm banned not only from this Walmart but all Walmarts I tried to call their customer service to get someone higher up to straighten this situation out and all I got was a foreign person that could barely understand English so you see this store lacks customer service the store and itself lacks customer service they do not help the customer at all I also forgot to mention that it was a double order for doordash and when I returned the items one of the orders they had given out to another person so they had no clue where it was at even though one of their employees told me exactly where he put the items when he took them back in but one of the orders was nowhere to be found so this store does not help the customer at all and I don't miss going there
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May 2022 by Aaron C.
Was a nice store. But since remodeling there are items everywhere. No method to the madness. Wine is by the diapers and pull ups. Pet items in the back of the store now. Kids clothes seem intermingled together. I asked an employee where the little boys jeans were and she stated " nobody can find anything in this store anymore!" If employees do not know where items are, how are the shoppers supposed to know? And of course 2 registers open and backed up so you can use their scan and go machines. It's just a mess. Shame it's going like this. Won't matter though. They will keep making the money because a few won't return. Doesn't hurt the company.
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February 2022 by Larry N.
Sad to say, but the ASSociates back in the electronics department and especially in the mobile phone area, are just about as useless as they can be. They do not even want to try to help you!
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June 2021 by Laurie G.
This is my favorite Walmart'. It is clean, organized, and has large spacious isles. They have a good selection of items and their inventory is relatively consistent. This place is light years better than the crappy Mentor store and way more organized than Chardon. I wish they would improve their produce and I would give them 5 stars. This Walmart is definitely more affordable than Target or giant Eagle.
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October 2020 by John M.
I used to like this Walmart, but their online grocery has been awful lately. I'm writing this as I wait (currently one hour and forty minutes) for my groceries. The lot is full, no orders are coming out and I can't get word one out of anyone. I tried calling the store to talk with a store manager or assistant manager and I get transferred and then immediately disconnected. Very poor customer service. Last time I come here.