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March 2024 by Johnny Deckard
Nicely stocked and clean
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March 2024 by Dennis G
I avoid visiting this Kroger at all costs. The deli counter is run poorly. I have never seen anyone move so slowly.
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December 2023 by Ryan McEnroe
This Kroger is just the antithesis of what anyone could want in a grocery store. It's like no employees on duty for checkout or meat counters, poor selection, just pretty poor.Expect to not find what you're looking for and wait 5-10 minutes to self checkout.
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December 2023 by christina halcomb
Every time I go I have to self checkout and I had a lot of groceries. And then they help all other customers but me. If I wanted to check myself out I’d work at Kroger. Keep forgetting why I stopped going to Kroger anymore
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November 2023 by Colt Anders
Great place if you wanna get robbed, oh and by the way the people working the checkout need to go back to third grade math to learn how to give the right amount of change.
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November 2023 by Seth Krentscher
This is a very nice Kroger and the seth krentscher ministries would be glad to fund this.
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August 2023 by Stephanie Corradini
The new conveyor belt self checkout system is absolutely ridiculous. You took out two regular checkout lanes with cashier and bagger and replaced it with two so I'll check out conveyor belts. Now the option is to check out $400 worth of groceries which takes 30 minutes on the damn conveyor belt or you can wait in line back to the meat department because we don't have enough regular check out systems left. All this while Kroger profits are better than they've ever been. Come on Kroger do better. Hire some humans pay them what they deserve. If I wanted to check out like this I'd go to Meijer and maybe I should at least their prices are cheaper
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August 2023 by Zane Kaldmo
This Kroger is fine, but compared to other stores the layout is confusing and congested, even after a recent remodel.My main issue with this Kroger is the reliance on self checkouts. While the store has multiple non self checkout lanes, they are rarely staffed and are always busy. This leads to long lines of people waiting to pay for their groceries, in any lane.It seems the reason this emphasis on customers using the self checkouts is none other than corporate greed. Less workers manning the actual lanes means the store pays less employees. Kroger wants the customer to provide them free labor under the guise of a “quick checkout” when it’s really the only option most of the time. If there were more employees working the actual lanes, there would be much less traffic.Another issue is the self checkout machines themselves could induce rage in even the most reserved customer. The machines are plagued with errors, slow load times, and glitches. Not to mention the machines always seem to think you are stealing from them, holding the process up even more.Overall, every time I walk in this store, it’s a cold slap in the face. It reminds me that Kroger does not care about the consumer, only their money. Kroger would rather redesign a store and exploit free labor from people who already have jobs than actually schedule/hire enough employees to cover the existing registers.
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August 2023 by Ryan Faehr
You guys have to get the pushy internet sales people out of your store. Whoever had the bright idea to allow this needs to be fired. People come here to shop, not be hassled.
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July 2023 by Adam Holmes
This is a nice Kroger, not a Market place but nice. It is super busy here at 1pm Friday. There are 2 cart self checkout and then a dozen or so regular self checkout. It is super compact and not much maneuvering space compared to the bigger stores. Guess they want to pack as much product as possible.
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July 2023 by Carole Brown
I love that you can drive up to get your medicine.
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May 2023 by Rashid T.
I live near this location in Maineville, so I am writing about my personnal observation and experience. I had an issue at another location, and the customer service personnel and manager in Maineville did a great job winning back my loyalty to the brand. I never had any issues at this location, and made a mistake going to a distant store while waiting on someone the day before, at which I had a terrible customer service experience. These folks knew how to erase the bad memory from that store and a great service recovery, and made me feel like this is the place to shop and I recommend it.
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April 2023 by Kimberly Kruse
I shop at Landen Kroger approx 3 to 4 times per week. Recently i have notices serve has changed. Today i was at seafood count around 12:30 and waited almost 15 minutes and no one was around. I went to dailry section and beauty supplies and came back still no one around. I finally asked a young guy if he could help me find someone He came back and indicated everyone was in a mgr meeting and i would most limely have to wait til it was over. I finally jus left the store.I came back at approx 4:25 and found a note on top of the seafood counter indication " back in 15 minutes". Yhere was no time reference to know when the person would returnI cant understand how the GM would pull all sercice associates away from their positions for over 20 minutes or mor and then allow a sign to be placed for additional time away.I have been on the service industry all my life and this was pretty ridiculous. There are 8 other grocery stores within. 4 mile radius of my house in Landen and dont understand why the management at Kroger doesnt understand their competition. It is really sad to see the lack of customer service at a store i have shopped at for several years
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March 2023 by Brenda Rath
Love my Landen store. Employees are always friendly and helpful. Store is nice size, seldom do I need to go to one of the super stores.
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March 2023 by Lana Lana
Everything is expensive there.Meijer is better than Kroger..