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April 2024 by Vincent Forcellini
Clean store and pizza was ready on time for pickup. The pizza tasted great!
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February 2024 by Robert Peters
Food was Amazing! Hot and was really tasty better then all the other pizza places here in Maineville Ohio Would always recommend from ordering here.Staff nice and Friendly and store is always clean walking in also staff makes you feel welcomed!
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February 2024 by Tobe Ldlsj
I love this place it’s clean and spotless I always get my food fast and hot.
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February 2024 by Mitch Spies
Marco's is our local Pizza chain go-to. Consistent flavors, quality, deals and our Maineville store rarely goofs an order. We're a family of six and often use Marco's for family gatherings, so orders are rarely light or simple. Simply put, they bring it each and every time!
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February 2024 by George L.
Good pizza and, if you watch for specials or coupons, you can get a decent deal. The problem is you have no idea how soon your pizza will be done. The app is useless. As example, the app said my pizza would be ready at 5:15 so I show up at 5:15. It is now 5:35 and I'm still waiting along with a half dozen others. Last time I cancelled my order when arriving as the 20 minute promise turned into 75 minutes and even that was suspect as the place was Jammed with angry customers. The real problem is that the app does not reflect reality at all.
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January 2024 by kevin robbins
Good stuff.
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January 2024 by alex smtih
Most of the time this place is spotless clean minus the foot traffic Carry in by the front door. The front desk tries there b a st to Assist customers that walk in and also as their calling in too. At times they've been short staffed which can suck because the app is never right. MARCOS really needs to work with their app operators because it shows a 20mins wait till estimated time the pizza will be done but in reality on a busy day the food can take up to 50mins.So far the food has been spot on amazingly good, hot!
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December 2023 by Keith B.
I placed my order (Maineville, Ohio 48/22/3. went to pick this up and there was no order to get. I get this was at 10 minutes till close when I arrived for the pickup. However the girl/guy (green hair nose rings"} could not find the order. I asked her/him if she could make the order. She said no. I told her/him i was not too happy and would contact corporate/BBB She/he didnt care. I walked out! I contacted them (this location) after hours to see if I could get a franchise owner (voice mail info) contact info while have also contacted BBB. I asked if they could give me the manager's number etc pause, they hung up!.So i called back again.... They kept pausing then hanging up on me! I Must have been 10 calls (no exaggeration) One time they answered rudely that we are not open and hung up!!!! The women/man with green hair is nothing about customer service. I am not sure where the manager was, but i believe they failed also!
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December 2023 by Monica Gibbs
Ordered online for pickup. Was told 20 minutes for 2 pizzolis. After arriving 20 minutes later, it took a total of 50 minutes for my order to be ready. It was very obvious that no one was in any kind of hurry to get orders ready. First and last time here.
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November 2023 by Samantha Berardo
We ordered pizza on Halloween night so our expectations weren't high. Something happened along the line and we never received our online order. So we called, the store rectified it and our pizza was delivered. My husband stopped in thinking he could get it carry out but the driver was already on the way to our house. He said the staff members at the store were awesome. Also the delivery guy was very kind. It looked like he had a rough night. We know it was a busy night and we appreciate the follow up. Life is too short to not give grace. The pizza that was delivered was actually the best quality we’ve ever received-delicious! Thanks :)
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November 2023 by Dianne Lemaster
Whoever is answering the phone does not know what she is doing. I called to order a few calzone with pepperoni and sausage and pepperoni and double ground beef. She said they could not do sausage then she said, what kind of sausage would I want? Really . Then when she read my order back it was wrong so I restated the order and she said they don’t do double ground beef . Second time I have had this girl I can’t take it anymore. Will be goi going to Chubbys until they get their act together over at Marcos.take that girl off the phones for the love of God
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October 2023 by Dave DiMattei
i'm about to get my first marco's pizza and check out the store,thinking of applying for delivery driver, so i can keep a portionof my customers!
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October 2023 by Jacob C.
First I want to say, I've never had a bad Marcos experience until tonight. I ordered a ultimate magnifico to be delivered as I'm visiting the area from out of town. After receiving the order I went up to my room to be surprised to find out I was delivered a pepperoni magnifico. (Too which was very sloppy) I immediately called the store and advised of the error. The "manager" indigo treated me as if I was a bother, and with no empathy for the situation. She offer to give me credit, I advised I was visiting from out of town and paid cash, she then asked what I wanted in a very hateful tone. I requested the pizza in which I ordered, after making a sigh she said it would be 45- mins to an hour. I said that was fine, but again she continued with a negative tone as if I was a bother. After the called ended I called back to ask for the franchise owners info to which she advised she could not provide but I could call back tomorrow and speak with Brian. I'm hoping Brian sees this and has a nice long conversation with his employee about customer service and simply how to talk to people.
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October 2023 by Cj Williams
We ordered a salad and a sub for delivery, and every time we order we write "please call before arriving" because we live in a large apt building. The driver did not call before arriving, we barely noticed he arrived. After running down 3 flights of stairs to greet him before he left with our food we tried to pay our $25 total with cash. He told us he didn't have change in any amount. We ended up paying FORTY dollars for a salad and a sub because how can we break 20s without change?? They also forgot the extra dressing ordered. We work in service as well and it is horrible to come unprepared to your job. Every one of your drivers should be carrying something in change. This was supposed to be a cheap easy meal at home and instead it's a stressful experience and a waste of time writing this review. Won't be ordering marcos again.
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September 2023 by Greg Hashem
Don't bother with their subs. They come with nothing on them. It's all bread. Very little chicken and cheese, no lettuce that I asked for. Second time this has happened. Shame on me and you.