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February 2024 by Aiden Heenan
The staff are nice hardworking individuals who spend their valuable time helping out the people of PNC as intended; the negative reviews are from incompetent people for sure.
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December 2023 by Kelly Fulkerson
If this branch doesn't do deposits or withdrawals, what the heck is its purpose!? I run deposits for the business I'm employed by, and there is no way for me to handle those through the ATM.I've banked with PNC since 2010 and they keep closing branches and limiting the remaining branch's ability to actually service customers... is it time to just find new bank altogether??
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June 2023 by Bacondog
No tellers = lost customer
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May 2023 by Bryan Deskins (BetaSlayer640)
What a joke no teller deposit or withdrawals. Time to search for another bank.
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January 2023 by Francis Mize
Make sure to call all the other PNC Branches in the area and ask them if they do Deposits and Withdrawals as well. Apparently in Ohio not all Branches do that?
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August 2022 by Dave
Usually is very well staffed. Employees work hard to resolve any of my issues over the past 7 years.
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March 2022 by Lydia Campbell
Terrible bank, happy to know this before I used them. Went to the branch to open a new checking account and the staff was worried it would take an hour to complete the task. Pretty ironic when you can open an account online in under 15 minutes.
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January 2022 by Jud Sims
Horrible customer service ... to the point of being rude (except for Robin). I am in their private banking group and they have made numerous mistakes on my account… Including costing me $1,000 by failing to properly reduce a withholding amount after I submitted the paperwork six weeks in advance. Their response: “My bad. I’m so sorry..”. Contacted PNC corporate only to get shuffled around to four different people. I was ultimately told there was nothing the bank could do about it even though they admitted the mistake in writing. Horrible location as well.
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September 2021 by Stormy Linnemann
The worst customer service and the branch manager is just as worse, Amy! They have zero follow through and lack of communication is horrible. DO NOT GO HERE if you expect to get anything loan wise accomplished. Choose another lender!!!!
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September 2019 by Catalina Banari
Well, customer service....
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July 2019 by george beal
Tried to open an account with you guys and you said no because we sell CBD products? Legal in the state by the way.... contacting your corporate office and our attorney.
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April 2019 by Michael Dawson
I have had pretty decent service here.
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March 2019 by A B
This is the worst bank I have ever been to in my entire life....I wanted to cash a check over $1,000 in $100s.... 35 agonizing minutes later of waiting in the drive thru I'm given 1s and 20s (it was the correct amount but annoying as hell) they were not busy at all other than the ATM machine so there is absolutely no excuse... they also did not want to cash my check at first and had to deposit it then make me Ask to withdraw it.
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December 2018 by Tyler Taulbee
The building could not have worse location if it tried...If you live to the left of PNC, find another bank!! All the exits are right turns only.. You have to go out the PNC lot, behind a sketchy CVS and then cut thru a Auto Zone parking lot full of speed bumps just to turn left out of PNC.. unacceptable..PNC used to be good.. but now the rewards program is trash.. the banks dont accept change at any location near me .. they send you to coin star to get taxed 15% and the mobile banking is rarely accessible from mobile.. always down for maintenance
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July 2018 by Amanda Lohman
Not enough reviews on here apparently. The staff here is completely incompetent. Stephanie in particular, not only does she not know how to do her job but, when she messes up, she with just blatantly lie about it. They take no responsibility for their mistakes, their regional manager is just as bad. If I could give them negative stars, I would. They screwed up our accounts royally two days in a row, said they fixed it and then two months later screwed them up again. I will most definitely be switching banks and advise anyone and everyone who likes their money to be handled responsibley the way a bank should be handling it to do the same.
