-
August 2023 by carol rowe
Great place to live! It's quiet, neighbors are friendly, apartments and grounds kept neat, and it's very pet friendly. Office staff and maintenance staff are very professional, respond quickly, even on holidays, and follow up to make sure issue is resolved. - From a verified resident on ApartmentRatings
-
August 2023 by Lisa Cheek
Great apartment in a nice community. The staff and neighbors are friendly and lots of amenities provided. When I sold my house and became a renter again I wasn't sure how I would like it but I felt at home from day one at Falls At Landen. - From a verified resident on ApartmentRatings
-
July 2023 by Joe Devin
Apartment is presented as a luxury apartment but it’s basically just overpriced. I had a neighbor whose entire family lives with them (8 adults) and management did nothing. They allowed their small children (maybe 4 years old) to play wherever and I frequently found them on my patio. Management did nothing. My upstairs neighbor was an alcoholic who made so much noise I often had to stay at friends or hotels to get sleep. Management was presented video and did nothing. I was told I could move early but I literally just spent thousands to move there. Why not move out the noisy neighbor? There was never enough parking and I was often blocked into my garage by other people just parking wherever. Again, management did nothing. My air broke twice in one summer and the second time it took them a week to fix it. I paid 2k to be hot and pay for several nights at a hotel. Management would not even entertain a rent reduction. Oh and maintenance will come in your place whenever. I have cameras that showed them doing so but my concerns were dismissed. I changed my locks the last 4 months of my lease and just changed them back when I left. Do not rent from here. I’d expect this experience from a lower level community… not one dubbed as luxury. I know I’ll get a response saying they are sorry and to contact them but why would anyone do that? You didn’t care when I was there so why care now?
-
May 2023 by lauralee donnelly
Staff is very friendly and knowledgeable about the area. They go above and beyond to make sure you have the information and things you need.
-
October 2022 by Rod Boy
Horrible ending. Was nice until my deposit was taken and my place was left clean. But then on top of that they put in new floors in and charged me for them . Decided to not contact me about the bill and it went to collections. Temporarily Ruined my Credit score I would give 0 stars if I could that is crossing the line. No recommendations from me. The service was never on my side only in my pockets . Willa is fake she wont have your back and neither will The Falls. That's what it takes to take from nice peoplePS: these responses are as fake as they come so don't bother
-
August 2022 by Bonnie Burns
Have enjoyed living here and the walking paths as well. People are courteous and pet owners are respectful of rules. Buildings are kept up inside and out and response time on requests is excellent. Location is the best.
-
July 2022 by Larry B
It's been a positive experience overall in our 6 years. We have seen both good and no so good changes taking place. A remodel of the kitchen and mater bath was a very nice upgrade. The assumption of the water utility adding an admin fee of almost $9 a month has resulted in hidden fees by creating a "middle man" between the resident and the water company. The water is very hard. The sound insulation between apartments for 1 and 2 BR is very good. Not sure about the 3BR flats. Paul, Steve on maintenance are excellent. Elec and gas run about $115/mo for 2BR (as of 7/22). Recreational amenities like tennis and volleyball have been dysfunctional or removed. The pool water is fairly good but should be vacuumed more often as a fair amount of debris is usually on the pool bottom. - From a verified resident on ApartmentRatings
-
August 2021 by Susan Vanderluit Pidcock
We moved from IN to Ohio for my husbands job in late October 2018. We were lucky to tour The Falls of Landen in early October and they had the perfect place opening up for us just in time for our move . My husband now has a longer commute due to a job promotion; but we have chosen to remain at The Falls because it’s an awesome community. The grounds are well cared for and Maintenance does an awesome job of fixing things quickly . The office staff is great too and make you feel at home . They also strive to do community events . Glad to call The Falls at Landen our home .
-
May 2021 by Amy Udvari
I was lucky to have picked The Falls at Landen as my home even though it was a short time that I lived there. The staff was extremely professional and kind and did everything in their power to help me even when I was terminating my lease early. I wasn't hit with any cleaning fees, (unlike many apartment complexes do even when you've cleaned your apartment before moving out) or anything negative to prevent me from getting my deposit back. I can't say enough amazing things about this place. The apartment was beautiful and clean and truly felt like home. The facilities are clean and the community is not noisy or obnoxious. I was lucky and would definitely return if I was moving into apartments again.
-
December 2020 by Raising Code Blog
Please for the love of god..don't move here! I read all these awesome reviews and thought this would be a great community to live in. Sadly, I moved into dirty and dated apartment. Where's the luxury apartments promised? I didn't ask for pets but bugs are hanging out at your place whether you like it or not.. With underwhelming response from the office staff. The walls are paper thin.
-
February 2020 by Corey Weiland
Poor communication, told we would be without water due to maintenance (which I understand), water would be back on by 5 PM. It's now 7 PM and no updates or reply from maintenance. More to dislike, but I'll wait until I calm down to comment. Not worth the money we pay to live here.
-
December 2019 by Sara Witschy
We moved in March of 2016 and loved it but wanting something more roomy for our two dogs. We left but ended up returning to the falls in March of 2018 because we loved it so much. The staff always answers emails or calls so timely. Emily was a great landlord but she left the falls shortly after we moved in the second time. The pub is a great add to the place! You can drink and walk home safely in this community. Overall nice people and such a clean spayed apartment you can’t go wrong. Dog friendly as well with large spots of grass to let your dogs walk freely and they provide doggy bags to pick up! Safe, clean, and fun! Would recommend.
-
December 2019 by Barry Allen
Nice neighbors, very safe & clean common areas and pool, option for attached garages, stainless appliances, tile in kitchens, regular home sized appliances (not little baby IKEA sized!) spacious, don’t care for type of wood flooring too Pergo-like, maintenance is amazingly prompt and good, nice walk through community at night, Kings Island is 1 mile as crow flies but very easy to avoid any of its traffic and you get free fireworks every night at 10 - even my dog has grown to like! 5 minutes to Kroger/Walmart/Deerwood stores. I think a little too expensive by one fifty to two for 2 bd/2bth with garage but we like it here and I think a 5-star community!
-
June 2019 by Merle Tony Rupert
A small Wonderfull,Family community with Great People. And Willa and her staff are Amazing, MAINT.= PAUL an his crew are Great ,Never Seen a maint Run So Quick an Efficent . I love it here Even Has a PUB @ STOCKED FISHING LAKE. ... PRE-HEAVEN
