-
September 2023 by Chris Davidson
My front passenger tire had a nail in it, and was slowly leaking air. I went to two different places before coming here.First was Bob Sumerel, and they didn't take me in as a "walk-in" due to them being booked. So they had to schedule an appointment, for Wednesday at the earliest, which I thought was ridiculous to just remove a nail.Second was Kings Toyota in Landen, and for the same reason, they couldn't take me in as a "walk-in," had to make an appointment for Tuesday, but it didn't workout. By the way, they wanted $180 to diagnose the problem, and probably way more to get that nail out of my tire.Finally, the third time, was here, at Tire Discounters! Called them before coming in to see if I can bring my car in today (9/18/2023). Alex, who I was speaking to, said that I can bring it in and have it finished by the end of the day. The end of the day comes around. I drove over there to pickup my car, and Alex handed me the keys and said, "You're good to go!" at NO CHARGE, which I was shocked!!! Thank you, Alex for removing the nail!!!
-
September 2023 by Nathan ?
So, I don't normally leave reviews. That being said, these guys are awesome! I picked up a screw in my tire on the way to a meeting in Cincinnati. Long story short, I changed to the spare, took the tire to them and they fixed it AND re-installed it on my vehicle at NO CHARGE! My tires DID NOT come from them (this time) and they still fixed it for free! Oh, and they gave me like 3 free car wash certificates to boot! That goes beyond good service and is unheard of in this day in age! I will definitely be a future customer and I hope this helps someone else make that decision as well.
-
September 2023 by Betsy Winkler
Super helpful and gave great advice on tires and maintenance needed when I came in! Matt Dellecave was very friendly and helped with any worries and questions I had, I left my car in good hands and had it back much better and safer than before. Very thankful for the attention to detail and planning while going over everything that was needed, service was easy and quick to complete but thorough and not rushed in any way. Definitely will be back to see the store and Matt for any future tire and maintenance needs!
-
September 2023 by Krista Henrich
We woke up to a flat tire, drove in to Tire Discounters, and Matt Dellecave immediately found a nail in the tire and quickly fixed it so we could get back to our day. The bays were all filled and he still managed to get us in for a repair. Can't find that kind of service anywhere else!
-
August 2023 by Jon Meiners
Matthew, the general manager was the friendliest and most knowledgeable car guy that I have met. The team went out of their way to help and make my family feel comfortable while helping us out of a bad situation. Extremely thorough and well ran shop. Everyone was friendly and welcoming. I highly recommend Tire Discounters.
-
August 2023 by David Hulsmeyer
These guys were great! I pulled my damaged tire out of my car. A guy met me in the parking lot and told me to just have a seat while he took care of everything. Couldn’t ask for better or friendlier service. Great attitudes and people at this location.
-
July 2023 by Christine Thompson
BUYER BEWARE. I would give negative stars if I could. Went in for an oil change and tire rotation 6/9/23. My coworker highly recommended this location. They tried to use scare tactics to upsell me.They wanted $70 to run the diagnostic on my engine light that I already had done for free at the auto parts store around the corner and I told them the code it was giving. Allegedly, my tires were "too dangerous to rotate" and "steel belts were protruding". $725 quote for 2 tires. This was due to my alignment which needed immediate repair for $130. My battery was dying which was $236. They didn't accept competitor coupons for oil changes which is not what their corporate website states - it specifically mentions oil changes. I already suspected the upsell and refused the services outside of my $99.66 oil change with no tire rotation. I went to another Maineville auto shop today and they don't even recommend replacing my tires! No metal, nothing dangerous, tread is fine; no alignment issues, no battery issues.I suspect my experience here is because I am female as male individuals have had a good experience here. Including the guy in the waiting room who I spoke to who had to come back 10 minutes after he left because they admitted (while I was sitting next to him) that they accidentally broke something on his car that they had to replace at their expense. RUN from this location.
-
July 2023 by Kelly Hicks
I brought my car in for an oil change. Alex waited on me and helped me with any questions I had about my car.He was very professional and helpful!He has excellent customer service skills. Great employee.Thanks again AlexKelly Hicks.
-
June 2023 by Jay Waters
Bought all 4 tires at this st rte 48 location originally. Came in for an unexpected guest I picked up while on the road at lunch, and lost over half the air pressure. Adam and crew got me fixed up and back on the road asap. Great Work and Thank You very much! Would definitely recommend this location and team to anyone in need.
-
June 2023 by Debbie Oliver
We had a great experience. Our wheels had locked lug nuts and we don't have a key. We had to pick up our vehicle in the middle of our appointment to run it to a dealer to get them off. Alex at the front desk was extremely helpful. He got us right back in even though it was only an hour until closing. The technicians got our new tires on quickly, and Alex even offered to stay past closing so we could pick up our van the same day. We will definitely be back!
-
June 2023 by Tracy Croom
Thank you to Alex and Adam at the Mainville location for their patience and understanding. They worked with me on getting Road Hazard,which I thought I had already purchased months ago. Thank you to the servicemen for getting a new tire on my vehicle so quickly! The whole experience was top notch!! Their kindness and efficiency really made my day…great customer service!! ?
-
June 2023 by Brittany Hennel
Great service! Adam was very helpful and super nice! Dylan was fast had me in and out! Will definitely be back! Great job guys!
-
June 2023 by Jonathan Gray
Adam and his crew got me in and out as quick as possible. Oil, filters, and tires changed all in about 90 minutes.Make sure to make an appointment! :)
-
April 2023 by Tom Mason
Adam and his team, including his wife went far beyond my expectations.I came in on a Saturday afternoon to get wheels and tires, unfortunately the wheels were at warehouse across town that closes a 1pm. No way could a courier make in time before the warehouse closed. Adam's wife goes and picks them up from the warehouse and delivers them to the store, my truck was finished by 4.
-
April 2023 by ron ruschman
Had simple order replace rear tire w newPut older tire on spare rim and give backInstead they discarded it. Now I have no spare!
