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February 2024 by Larry Lathrop
American eagle Richland Mall Ontario, Ohio rack clearly Mark 70% off all clearance items. Went to purchase pants which were clearly Marked clearance then informed all those aren't 70% off. The whole lower rack was pants. They were all Marked clearance.
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February 2024 by John Riems
I did not shop there.
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November 2023 by Jackie Hanna
Very disappointed. Probably won't go there to often
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October 2023 by Mic Jones
Was here for the recycle jeans event. Staff was helpful and friendly during my visit
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August 2023 by Deb Lacy
My favorite jeans ever! Definitely a little pricey but hey guess you gotta pay to look good;)
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May 2023 by Jennifer Hissom
Very nice selection and helpful store staff.
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April 2023 by ashlee thompson
Less & less style options every year. Change things up a bit already!
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March 2023 by Ashley Thompson
i was trying to purchase two pairs of shorts the one wasn’t on sale so i went to try on another pair that was on sale to see if i’d like one of those better then the other pair i had and i didn’t so i told the lady to get rid of one of my tank tops so i could get the jean shorts and she said okay, and she never rang up or put my one pair of shorts in the bag and never told me they weren’t in there, i live in ashland and got all the way home expecting them to be in the bag when i got home and they weren’t. i’m very upset that i wasn’t aware that she put them back while i was in the dressing room and never told me.
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January 2022 by Liz Hicks
Ariella was an amazing help tonight! She helped me pick out the PERFECT gift!! She made my holiday shopping super easy, and she was a lot of fun to talk to!!
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January 2022 by Jean Loar
There is a very nice selection of clothes priced reasonably. Great selection of my sweaters. Very helpful clerks. Store is very clean and neat.
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January 2022 by Elizabeth Hicks
Excellent service! Ariella Gundrum and Chelsea Cook are the best sale associates ever!!! 10/10
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December 2021 by Anonymous Customer
this does not apply to all of their staff but the ones i have encountered recently are extremely rude with terrible customer service. Very unpleasant place to shop when employees make you feel unwelcome. A smile wouldn’t kill you when dealing with a customer
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October 2021 by Sherry Zarnstorff
I was pleasantly surprised with my shopping experience. I know I'm not in the target market of the store, but as a baby boomer that loves my jeans, I decided to give our local AE store a try. When I entered the store a young lady greeted me and asked what I was looking for. Thankfully the music wasn't blaring and I could actually hear her! She helped me find several pair of jeans to try on. For the first time I can remember the first pair I tried on actually fit and I liked them!! I will defiantly be back!
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September 2021 by Nina L
Every time I visit the store, it seems to get worse. The store looks empty, and there are always at least 4 employees standing around or playing dress up. They yell across the store at each other and seem annoyed when a customer needs help. The girl at the register was extremely rude to me today. I asked her a question.. and I’ll put it this way - she made me regret it. Just a really unfriendly environment. I probably won’t go back here. I’d rather drive the hour to Columbus to go to another one. This one will probably be closed soon anyway.
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September 2021 by emma marie
I didn’t catch a name but she had brown wavy hair along with a blonde girl with short hair and black roots and a coworker called her adriana.. I asked for a pair of jeans and she took so long in back and i waited about 10 minutes because she would talk to the coworkers while helping me out. Her attitude came off very rude.
