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January 2024 by James Morrison
Just average v not very helpful or friendly
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September 2023 by Lena Fannin
Very rude customer service- Rachael.I went here thinking it would be a very pleasant experience and was treated like I was an idiot because I needed to drop off my son’s prescription. Note to workers- if you hate your job find a new one!
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May 2023 by Brian Fields
I have been on hold for 2 hours. Do not shop here or use the pharmacy.
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April 2023 by Matthew Schroeder
My main pharmacy. Good friendly staff and Jacob and all the staff back there go above and beyond. Appreciate them
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March 2023 by Alyssa Linn
My pharmacy in Mount Vernon was unable to get my medication in till end of the week. I needed it, so I was told to call another pharmacy (by my doc.) and see if they had it in store already so I could have it right away. I call and I don’t remember the name of who answered the phone but she was so rude. I tired to explain to her the situation. I just needed to know if they had this medication in store or not. She said yes and she told me I needed a prescription. I told her I had one my pharmacy just wasn’t able to get the med in store till end of week, and the doctor told me to call that way if they had it they could send the order there. I explain I had already been without my medication and wasn’t feeling well and needed it. She continued to tell me I don’t have a prescription and was being so mean about it not listing to me at all. She didn’t even know my name or who I was to be looking to tell me I didn’t have one. She basically argued with me for no reason. I never been treated like that on the phone before. I ended up just saying okay because I don’t know what else to do and she said “ok” back in a mean tone and then said bye and hung up. I have never even left a review before and one person doesn’t reflect the whole store but it was just extremely uncalled for how she acted towards me.
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January 2023 by Roman Wylde (Tribe Wylde)
The people in the pharmacy are horrible. They suck at customer service. Some of most rude people I’ve come across. I’ve heard them talk bad about the customers, make fun of them use bad language all while they didn’t know I was listening. They made me wait over an hour in the store for my medication. Bad people.
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January 2023 by Rock Lobster
The people in the pharmacy are horrible. They suck at customer service. Some of most rude people I’ve come across. I’ve heard them talk bad about the customers, make fun of them use bad language all while they didn’t know I was listening. They made me wait over an hour in the store for my medication. Bad people.
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January 2023 by vlbume
maggie @ store 6176 was very rude. not only was she rude but she overcharged me. when i went back in to have her fix it, she was literally talking about me! i had to actually interrupt her talking about me b/c she was not paying attention to see me standing there. she got very nasty b/c i asked her why they will only accept a limited amount of bills (such as only 10 $1 bills) from patrons. She became very defensive over me asking that. i took a pic after that b/c it just did not make sense for her to be so upset for asking about a policy they literally have displayed in my face at check out. *rude *over charged me* listened to her talk about me b/c she though I was gone* 3 strikes....I"M DONE! I will never go back.
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November 2022 by Kay Detty
Very clean. Needed to pick up few eyecare items.
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October 2022 by Brandon Milligan
I love this cvs I have never had any issues there. They may be a little short staffed but who isn't!! The Pharmacy Team is all very polite and are there to explain anything you need help with. All around great store!! They do need more employees and that's causing the other employees to be over worked but I really like this cvs store a lot. It's been my pharmacy for many years
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October 2022 by Chris Dudte
With covid we have had our vacations at all of the pharmacies over the years and going to cvs on 4th street was the best and easiest of them all we wanted to say thank you to all the staff.
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October 2022 by Ruth Schwan
Always busy. Need 2 lanes tho..1 for covid tests and 1 for scripts. Sitting in que when there are 2 covid tests in front of you a bit of a hassle.
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August 2022 by B M
I love this cvs I have never had any issues there. They may be a little short staffed but who isn't!! The Pharmacy Team is all very polite and are there to explain anything you need help with. All around great store!! They do need more employees and that's causing the other employees to be over worked but I really like this cvs store a lot. It's been my pharmacy for many years
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August 2022 by Molly Horn
Shania needs to learn about phone etiquette when speaking to a customer! The lady is rude and hung up on me three times! Then don’t answer on the fourth ring! The manager just says she don’t know how to transfer then suggestion would be to keep her away from the phone.
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August 2022 by R Smith
They close the pharmacy for lunch !YES the whole pharmacy !