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January 2024 by Mindy Hartman
Nice used cars on lot. They are detailed pretty well. Prices are high retail and they don't negotiate much at all. Took my business elsewhere.
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August 2023 by Robert Mitchell
Had a GREAT auto purchase experience at Graham Auto yesterday! My salesman was David Streeter. Great guy. He spoke clearly, plainly and honestly. He detailed features, pointed out blemishes and was very open to work with. No pressure- just honest sales. We knew the price was very reasonable- having shopped a few weeks (and had some VERY bad experiences at other dealers). Dave was able to recognize our hesitancy and made for a simple, fun process. I spent more time on the phone adjusting my insurance, than I did working through the financing! All staff were courteous and friendly. The finances were made VERY clear and without surprises. No hidden fees or 'add-ons'. Everything is exactly what one would hope a sales experience would be. The dealership is 1.5 hrs away for us- but I think we are going to be Graham customers in the future. I LOVE THIS CAR!
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May 2023 by Kourtnie Dawn
Best car buying experience ever with Jonathan at Graham Hyundai/Toyota! He took all of our information over the phone on a weekday so the whole process was so quick and easy! We showed up and essentially everything was taken care of besides some signing for finance we had to do which was also an amazing quick process! We were in and out in no time and on the road in our brand new Chevy traverse!! Shout out to Thom for going over it with us, another super awesome guy! Go visit Jon at Graham you won’t regret it coolest salesmen ever and very professional he’ll take great care of you thanks again!
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March 2023 by Caroline Anne
Hands down best car buying experience ever. Terry Chacey was the most laid back, easy going salesman ever. Can’t say enough good things about him. Wasn’t pushy at all and made sure we were happy with our purchase. Joe Hook in finance was also awesome to work with! Terry will be our go to salesman for life!
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March 2023 by Dennis Michael
I had great experience with the purchase of my New 2023 Corvette. Salesman Chad Shumate was friendly and a pleasure to work with. I will certainly work with him on my next new vehicle purchase. Thanks Chad!
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February 2023 by linda dunivan
I used to give grahm automall used cars a 5 star. However, I bought a 2017 Ford explorer a little less than 6 months ago. It didn't come with a warrantee. Well, the coolant pump went bad and dumped antifreeze into the engine and fried the engine. It's going to cost around 8k to get a new motor and have it installed. I've only had the car short of 6months, and still owe 20k on it and they refuse to do anything for me. My family and I have relied on grahm automall used cars for years. I'm pretty sure none of us will be interested in continuing that relationship. The sales person was great. Its the places policy to work with it'd customers after the sale that needs work and deserves the 1 star.
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February 2023 by Sandie Rapp-Shearer
Tiffany got a new van !!
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July 2022 by Ann I
We bought a truck today Quinn was our sales person . He is very professional very nice . The whole Graham team was amazing . They work quick to get you in and out fast . Thank you the Graham team you all are amazing..
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March 2022 by darrell burnette
I bought a Dodge Avenger Jan 2022. It was priced on the website for 8,995. The final price with the loan is around 16,000. The car wasnt detailed or even vacuumed out. I really needed a car so i got it anyway. So far the car is reliable. I plan to trade it in some where else because it Im paying over 16,000 for a car, at least have it cleaned out!
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December 2021 by Morgan Elaine
If I could give 100 stars I would! Chad Shumate was so wonderful to work with! He worked so hard all day long to find a safe car for myself and my little ones. He made it within my budget and he truly sold me a reliable car. You can tell he takes great pride in his work and that his customers aren't just numbers they're people. I would recommend him one million times over. If you need a car call Chad! Thanks again for all of your help!
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October 2021 by Seth Roberts
I went in to the collision center last Friday. There was no one there in the offices but their should have been. We waited 15-20 minutes walking around trying to find someone. Andy Haupricht finally showed up from around back and he decided to take care of another customer even though I was there first. I told him that his customer service was totally wrong and it should be first come first serve but he didn't seem to care how inconvenienced I was.I left and they lost business.
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October 2021 by Dan Hardwick
The last six times I’ve tried to call Ford service they don’t return my call. Is anybody else getting this problem or is it just my business they don’t want?
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June 2021 by Sharon E
Lies more that your average car dealership so sad !I was very excited they seemed so honest! Great communication with my salesperson received an out the door price from the "Sales Manager" on the car I wanted . Planned to pick it up Thursday evening. Received a text stating the car would be unavailable for 3-4 days due to a repair. Today I was told it was sold Thursday or Friday. Why lie ? Legitimately the weirdest and most blatant continuous attempt to deceive a customer I have experienced. Strongly suggest avoiding them unless you have time to waste.
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June 2021 by Joy Jenkins
Stopped by to look at a car we had seen online. Although we ended up purchasing brand new elsewhere we thought that Quinn was really nice. He was very nice and down to earth.
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May 2021 by Dylan Oyster
Dan Varga was my sales consultant and he did an awesome job. He was very thorough explaining the 2018 Rav4 XLE features.
