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March 2024 by John Worcester
Car ready when we got there. Good service
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January 2024 by Lamya Miller
Hertz Car Rental ..Was worstest place expecting to get and rental. You have to have personal insurance of your own to rent. That's crazy if I had vehicle it would been accident. My insurance company would cover. But have Emergency can't use service to get to my destination.Suck ?
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December 2023 by Nichole
Amazing customer service! The owner was very kind and thoroughly explained everything to me
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October 2023 by Hulphaids Stik'ieds
Saved the day when Enterprise left me stranded because the website didn't tell me to bring an electric bill. Apparently this happens often. Just go to Hertz.
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August 2023 by Marie M.
Worst car rental experience I have ever had! I have rented from Enterprise before and never been treated like this. I drive a SUV and they put me a Chrysler 300 that had not been cleaned. The last person's information was still in the vehicle, the vents were dusty. The customer service was terrible, I signed all my paperwork before even looking at the vehicle. Told if I didn't return it with a full tank of gas, I would be charged 10.00 a gallon for the gas they have to put in.
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June 2023 by Isaac Keever
Traveling on official govt business, they wouldn’t fulfill my reservation because they insisted my legal drivers license wasn’t valid….what a bunch amateurs. Go somewhere else that knows what they are doing.
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June 2023 by Bruce Simpson
Nice rental car, but lady at the counter could of been more friendly.
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May 2023 by Joshua Webb
Staff was very friendly and helpful, ran me to nearby automotive shop to pickup my car.
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April 2023 by phillip topasna
Had a great experience with this location. The lady that helped me was very respectful and really nice. Was in and out in a rental with bo problems. I would definitely be renting again from this hertz location when we return to Ohio for another vacation. Thank you so much for the great experience and professionalism!
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January 2023 by Alaina Gilbert
Scheduled a rental at the beginning of the week to be picked up at noon Saturday. Got there at 12:02 to find the doors locked. Manager came out to tell me they are "very strict on the 12:00" closing time. And that they take their last reservation at 11:45. No where was it listed online the need to be early. And the sign on the door says 1pm. Now it is too late to get another vehicle. Very rude, uncaring and frankly selfish people
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December 2022 by Andrew McAllister
The vehicle I rented was clean and in good condition. There is a gas station within a block to make filling up convenient before returning back to the rental facility. The agent that assisted me through the process had the appearance of not being happy. The agent was short and straight to the point with her answers (maybe not a bad thing). Some of the responses to my questions (I perceived) seemed to have a threatening tone to them. Maybe the location and usual cliental cause for the appearance of not a very friendly interaction.
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November 2022 by Google user
I did not stop at Hertz, but I tried Four Flippin Monkeys food truck out in the parking lot. The best Flippin chilli dog! Brawts was perfect. Look for this little truck around the area, check their Facebook., Instagram and TikTok for up coming locations. Simple and delicious summer time food right here. Great service, awesome food, I give ⭐⭐⭐⭐⭐. Stop by and give it a try.
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September 2022 by William R Wentzel Jr
Very helpful staff friendly & courteous nice clean waiting room just like the van I rented
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August 2022 by Chad Williams
Too bad Google doesn't let you rate negative Stars. I tried reserving a car online I thought all things were in order only to find out when I go to pay for the car I found out they don't sell insurance that way that location they require you to upgrade your insurance to full coverage whether you want to or not which is ridiculous what car rental place doesn't sell insurance adding more hassle on top of it for your whole rental period you only have 400 miles the rest will be charged at 23 cents per mile not all locations are like this one they just choose to be incredibly difficult and the lady that answers the phone is quite unhelpful and frustrating have been to other Hertz locations and this is the only one I've had a problem with. Since Enterprise is around same vicinity I would just go to Enterprise you get unlimited miles they sell insurance instead of going through the hassle upgrading your insurance
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June 2022 by Robert Naffier
Really like these ladies there were a lot of fun they took care of me
