The Home Depot in Mansfield, Ohio is a store offering a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies for home improvement projects. The staff is frequently described as very helpful, knowledgeable, and going above and beyond, with specific praise for employees providing expert advice, support, and loading assistance for projects like building a base for a storage building. Many customers report superb in-store shopping experiences with patient and thoughtful service. However, some customers note difficulties within the store, mentioning it can be very difficult to find things at times due to a large amount of inventory waiting to be stocked, and one reviewer found the store felt dark and unwelcoming. While the in-store service is often highlighted positively, the delivery service receives strong criticism, with multiple customers calling it an absolute nightmare and a tragedy, recommending against using it. Overall, the store is considered pretty good with a decent selection for tackling any project, but experiences can vary between excellent in-person assistance and significant problems with delivery.
Placement of things is kind of strange but prices are fair enough.
January 2025
Online shopping to pick up or deliver is the best for my home improvement shopping needs.
November 2024
My favorite store, there everyday. This location needs to work on their customer service skills. You're on you're own when it comes to handling things or getting help with loading. But that's anywhere. Best home improvement store hands down!
