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January 2024 by John Eckhardt
Love purchasing from here excellent service
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January 2024 by Ohio Mudslide
I ordered a shirt through their website, at some point during the order, someone changed my address to Main St instead of the road I live on the number didn't change. The name of the person who picked it up was the name of a business near me. I had to call them and ask it they had a mystery package. They did. I got my shirt, but I don't recommend using JCPenney website to order items. This was my first order with them. It will be the last. They could AT LEAST order to the address that was put on the order form on the website.
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January 2024 by Chris Brocklesby
Always have a great selection of merchandise.
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January 2024 by AJ A
The elevator was hard to find and was tucked away in the corner of the store. Other than that the store was okay
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January 2024 by lisa moore
Love shopping at the store and on line
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December 2023 by Craig Fisher
Surprised to see an open JCPenny.Most of the men's department was either on sale or on clearance. Decent selection.Self serve, the only employees were the cashiers.
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December 2023 by Greg Kopec
Store is well stocked and clean, but a bit dated. Never very crowded.
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December 2023 by Joe Jacobs
Was having trouble with my JCP charge card. Had to call customer service three times to get it right. Dina went out of her way to help me resolve the issue. She was very sweet and patient.
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November 2023 by Ebony Sanderfer
Stopped in Pennies today for some yoga pants and found 2 pair in the same table advertised for 22.00 and at the register one rung up incorrectly instead of the cashier investigating or problem solving she just looked at me puzzled with no explanation or resolution. I didn’t buy anything and left.
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September 2023 by Karen Donaldson
Wonderful experience, and Bridget, who checked me out, was most helpful and answered all my questions. She was very helpful and very personable and sweet!!
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September 2023 by Deb Lacy
Nice store. Prices are moderate. Lots of clearance especially the jewelry.
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August 2023 by Robert Hobbs
I've been shopping this JCPenny for many years.Always friendly service, stocked, and an easy in and out.As the sole surviving anchor store in a mall that has fallen on hard times, it's nearly never crowded, and parking is super accessible and close to the entrance.I'll keep returning so as long as it stays surviving.
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July 2023 by Timmie Durbin
Great store, signed up for a new credit card, and got 35% off my purchases.
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July 2023 by Sherral Bowers
I was at the store 2 days in a row. Both times I very cheerful and pleasant cashier. They are both an asset to the store.
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July 2023 by Michelle Woodall
Great deals but wish they had more cashiers working. There used to be a Penny's in my town but they left. I don't know why because they were always busy. Penny's is a great department store that has good clothes at a good value. I would much rather shop in store and be able to try things on than to have to order online and then send back if it doesn't fit or look good on. Hope they don't close anymore stores close to me.
