Kelly's Propane is a highly reliable and customer-focused propane company with over 11 years of service. Customers appreciate their consistent and thoughtful service, including pre-buy options that help save money and ensure they never run out of propane. The company is known for understanding customer needs and working with them through any issues. They go above and beyond in emergencies, with staff, including the manager, personally responding—even outside of regular hours—to address problems promptly and thoroughly. For example, they quickly arranged for a new tank when a customer faced a tough situation, ensuring their family stayed warm. The staff is described as kind, thorough, and dedicated to safety, often inspecting and fixing leaks with care, even in bad weather. Kelly's Propane also maintains transparent communication, explaining work done and costs clearly. Customers highly recommend Kelly's Propane for their outstanding service, competitive prices, and the staff’s willingness to go the extra mile. Overall, Kelly's Propane is seen as a trustworthy company that truly cares about their customers’ safety and comfort.