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November 2022 by Carolyn Kuhn
Great ladies at KeyBank on Ashland Road
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October 2022 by Aaron J.
Read the Google reviews.hire a lawyer before you sign anything with them.very shady.i don't back with them because of their insane overdraft fees.plus there is always a sheriff car sitting at the exit of the drive through running plates.dirty bank dirty cops dirty town.cant get me.im legal.but some people aren't.its a Mayberry bank.
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October 2022 by Cassie Runkle
Horrid experience. Tiffany was beyond rude and unaccomidating. I will be banking elsewhere.
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October 2022 by Carolyn Kuhn (Kuhnnie)
Great ladies at KeyBank on Ashland Road
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August 2022 by Cassie Wise
Horrid experience. Tiffany was beyond rude and unaccomidating. I will be banking elsewhere.
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December 2021 by Joanna Holbrook
Nice people, willing to help with what you need. I like it when they call you by name.
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June 2021 by Joanna Tanner
Nice people, willing to help with what you need. I like it when they call you by name.
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March 2021 by Tommy Johansen
Don't fall for it.overdraft protection is only for savings accounts.but they will sell you on it,even if you only have a checking account.every transaction will cost you around $49.00. it took 48 days to get a debit card.my other bank gave me one the same day.i don't want to hear your response.if you lied once,you will lie again.thank god for the corporate office.they took the charges for overdrafts off immediately.my girl heard the whole overdraft speech.you lied.deception is a bad thing.
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September 2019 by Ashley Correia
Would give them 0 stars if I could I have been given the run around and my issue still isn't resolved this branch is the worst
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April 2019 by Jennifer Kerns
My name use to be Jennifer Deppen and I lived on Carpenter Rd and Vennum Ave. when I was younger and I don't like that I I cant get someone on the line. But I would like to open up a bank account.
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November 2018 by Dee Staten
Just opened my account. Everyone at the Ashland Rd branch was awesome.
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August 2018 by Kayla Mathison
We've banked here since 2010. We have our home mortgage with key Julie helped make the process easy! Tiffany helped me get my first credit card when no one would approve me with having no credit. Our most recent loan was with Shelbi. Everyone here is professional, fast, and accommodating would highly recommend banking here!
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May 2018 by Zoly Szasz
I just discovered this bank can deny overdraft payments but still charge you a fee at their own discretion. Used to be payment goes hrough nd you get overdraft for using banks money, but it seems policies changed without customers being notified to this policy change. Funny part is that online banking application doesn't even show who and what tries to pull money from your account as pending, nighter workers can access details to it. So basically if someone's got your card info and tries to pull fraudulently you get a "at sole discretion" fee and still don't have a clue who tries to charge you. Time to look around for another bank who can stick to policies stated in paperwork when opening one and doesn't come up with "sole discretion" policies overnight without letting customers know about it.
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December 2017 by Terrie Stollings
It is a bank