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April 2024 by Eduardo B
Not always the most polite though conveniently located. Techs aren't the most friendly or personable. Why do they close for lunch? Ever heard of Staggering lunch breaks so the business can stay open and make money? That's ridiculous. If I could change one thing that would be it. How inconvenient to be on a break from work. Run in Kroger to get meds real quick and then, boom. Closed for 30 minutes for NO REASON! Stupid is all Stocked up.
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August 2023 by Leah Smith
Heard the pharmacist "Jo" loudly talking about staff and former staff, calling a former manager a "witch" among other things. Considering how rude she is, I would hazard a guess she is the issue. Also heard a pharmacist say autistic people should "just get jobs" and called them freeloaders. Disgusted to hear these sorts of things from so-called health professionals. Can only imagine what sorts of things they say.
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June 2023 by Ms. Sanchez Meadows-Jefferson
ACH called in a script AND verified the meds were in stock and the script would be filled (6/9/23),called and spoke I the pharmacist "Jo",she informed me the meds were not in stock(she didn't bother to check the system) and they would be in and script could not be filled until Monday, THEN she said it couldn't be filled until 7/19! Today (6/10/23), I receive a text that the script is avail for pickup. I will NEVER have scripts sent to Lex Ave Kroger, nor would I advise anyone else to fill scripts there. Smh
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June 2023 by Aaron J.
#2 price gaugers right behind whole foods. This store is run by aliens from space.because nothing in the store makes any sense at all.you can't even get 2 carts down one isle anymore.the displays are so in the way of everything.they just changed the whole store around and you can find anything you look for.$5.79 for a jar of pickles? It's a frikking cucumber in a jar.i bought a three pack of Tyson chicken breasts $9.00. under the chicken breast was fat that was trimmed and stuffed under the breast for added weight.absolutely fraud and theft.if I forget to pay for a pack of gum,you prosecute me to the fullest extent.but it's perfectly fine for you to rip off the customers with chicken fat ?I can afford $7.00 for five apples.the shelves are fully stocked,but the days of just grabbing anything you want is over.this is not inflation.this is pure price gauging.congratulations.… one is shopping anymore.they are the only store around and they know it.were being held hostage because there is no where else to go.i can smell the fish counter from 20 yards away.making sushi with the old fish that didn't sell is not my idea of fresh.we have a local beef company down the road.best meat I ever tasted.krogers meat? Bring a chainsaw and a ton of spices.kroger hamburger shrinks down to a hockey puck.local beef suppliers hamburgers get bigger on the grill.i have yet to see one customer using their brand new car wash.maybe because of the price? Things have changed.throwing money away for a car wash is not on the agenda for anyone.no one is lining up for a $10.00 Starbucks coffee anymore either.people are buying the basics.no more.i wanted pickles yesterday,but I want my $6.00 more.
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December 2022 by Denver Logue
My wife and I shop at this pharmacy a lot, never had a problem fast service and friendly.
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June 2022 by Katherine West
This pharmacy is ridiculous, the staff are very rude, will yell at you! I turned in a prescription on Friday afternoon, , she said it was altered possibly fake! I said I just came from the Dr...she said regardless we will have to call. I said he is closed and wants me to start this immediately. She said NO we will have to call him, so I said so you're telling me I will have to wait til Monday or later??? She said whenever we call him! I said give it back to me, she wouldn't so I snatched it outta her hand and left. Went to Rite Aid they filled it immediately without issue!! I am now moving ALL my medicines to Rite Aid!!
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March 2022 by George M.
If they make a mistake you will get excuses and reasons. When they can remedy mistake they do not! That is my experience today. Point in face.
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March 2022 by Alyse Oliver
Just don't go here. Especially if you have kids that need meds. They never pay attention to pediatrician rx coming in. It's always "oh oops don't know how that got missed" like excuse me....MISSED! It's been 4 days and nothing still
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November 2021 by Jade Corl
I've had nothing but problems from the pharmaceutical staff here. They're very rude and impatient. This last trip they refused to fill my prescription, even though it was sent to them two days ago.
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November 2021 by Craig Z
Do not get your vaccines at this store. Our appt. was for 12:15pm. We are still waiting. When asked my the wait, they wouldn't tell us. They just said it will be in a few
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November 2021 by Colette White
Very rude staff
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September 2021 by Peni Fuji
After 25 years of being a Kroger customer, my family has left this store and pharmacy. Trying to get a much needed prescription. I was told it would be ready at a certain time. 24hrs later my medication was ready. After repeated calls and being told, "Ready in an hour" "We are working on it now" Really? Pharmacy closes at 9pm. Not 1 call Not 1 text message. No one answered the phone after 6pm. When I finally able to pick it up, "Emily" says, "It was ready yesterday". Excuses flowed and so did her lies. "None of these people worked yesterday" she said. I know it was a bold face lie. So calling Corporate, after 2hrs of trying to get through, they sent me right back to the incompitant Emily. I will never use this place again. Prices went crazy high, staff is rude and apparently ok with Lying to their customers. I think a 2.9 rating is way to high for this store. Shame on this company.
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August 2021 by Vickie B.
Ok krogers is not my first supermarket choice. Giant Eagle and Costco are but they arent here. But when we are at the lake, Krogers is your best option. I prefer this Krogers over the Mount Gilead one because products are fresher but it is farther away. So here I was, reading my book, dreaming of the sushi I had recently in Japantown San Francisco. I start searching yelp, trying various combinations of words. Nope. A few hours later, friends of ours came over for an evening of wine and cheese. What was in their hand? A big tray of sushi! Apparently it is made fresh in the store. If you are looking for sushi go to San Francisco Japantown but if you are near Mansfield Ohio, come here. I will have to poke around in this store to find hidden treasures like this. Now when hubby wants to go to a home improvement store, we will add an extra stop...for SUSHI.
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July 2021 by Vicky Lippert
They couldn't fill my prescription, they didn't carry the supplier. Had to go to cvs
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July 2021 by Jade pollock
I've had nothing but problems from the pharmaceutical staff here. They're very rude and impatient. This last trip they refused to fill my prescription, even though it was sent to them two days ago.