Once Upon A Child is a popular store that offers a wide selection of gently used children's clothes and items at affordable prices. Customers appreciate the store's neat and well-organized layout, which makes shopping easy and enjoyable. Many reviewers mention the friendly and helpful staff, along with monthly rewards that add value to their visits. The store is especially helpful for new parents or families expecting a baby, as they can find many clothes and essentials for a great price, often around $3.50 per piece. However, some customers have experienced frustrations with the selling process. There are strict rules about how many totes or bins can be accepted at once, which can be limiting. Additionally, there have been issues with the acceptance of certain items, such as high-end bassinets or specific brands, with some customers feeling that communication about accepted items could be clearer. Waiting times for selling items can also be long, and some feel that staff training could improve to handle transactions better. Despite these concerns, many still enjoy shopping here for the good deals and quality items, making it a popular choice for families looking to buy or sell children's clothing and gear.
Went in to look around and everything seemed pretty calm and nice but I did over hear this one brown haired lady talking crap about their coworkers to a few customers so I left the place seems nice just that doesn't make me wanna stay to shop because how does she talk about the customers ya know
July 2025
Always super neat and well organized I love how they have everything easy to find. I started coming here in October and everytime I come the staff is great and super friendly. Also love their monthly rewards they have as well
March 2025
This is such a great store! So organized and everyone is so friendly! I’ll definitely be back to shop great deals and sell my kids’ outgrown stuff! Love Once Upon a Child!
