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December 2023 by Jonathan Petersen
After months of online researching what type of mattress would best suit me best, I finally started visiting actual brick and mortar stores this past weekend.I’d made a list of stores nearest to me to see what options were actually out there and what they felt like; not what someone else said they felt like.The next store I visited was Sleep Outfitters and once you visit, you’ll find it’s quite clear you won’t need to go anywhere else!Instead of hoping the store associate will remember everything you said you’d like in a mattress as you go through their showroom, here you’ll find a simple but effective way to filter out what best for you .Before even looking at a single mattress, you get to sit down one on one and go through a short but detailed print out of what type of mattress you’ve had in the past and what you’re looking for now.I had the great pleasure of working with Dan C. He was incredibly knowledgeable and very helpful! Unlike some stores, I felt no pressure whatsoever and was thankful he was able to narrow down my options to 3-4 mattresses.After testing the different options (few times), I found the one for me. Dan even found the best discount available, which is appreciated immensely.Thanks again Dan!!
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December 2023 by Jelisa Wagner
A very nice clean affordable store, The manager Dan was wonderful to work with, very knowledgeable didn’t come off as a pushy salesman he was honest and made the entire experience great!!
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December 2023 by Ashley Braun
We just bought our mattress from this store with the help of Dan, the store manager and he was incredible!! Wide selection of mattresses, extremely clean store, and very reasonable prices! Dan was so helpful, kind, and thorough about all of the mattresses and process to retrieve the mattress. Would 10000% recommend this store and company! Thanks Dan!!
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December 2023 by Chris Wagner
Dan at sleep outfitters is top notch!! He was very knowledgeable on all products the store had. He helped us find the best mattress that meant are needs and put together a GREAT deal saving us hundreds of dollars compared to competitors.
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November 2023 by Tyler Amos
I shopped around a few different places in my area for a new mattress. Dan was super helpful in helping me pick the right one for me. Dan isn’t a typical salesman, he asked me different questions about how I sleep/any issues I have to help identify which mattress would be the best fit for me!
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October 2023 by Nate Vance
Really had reservations about stopping, thinking okay this is going to be outrageous. No way we could afford this but for kicks we'll stop in.Wow was I shocked....Dan was very helpful very knowledgeable and made what we thought would be out of the world expensive very very very happy with our purchase.
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October 2023 by Sara B.
I purchased 6 mattresses from this Ontario store to furnish family retreat. They were very quick to address supply issues and work with me to resolve a mistake made when the wrong item was delivered. The delivery team is exceptional (comes from Cleveland area): Evan is the guy you should request as he is very careful to avoid damaging walls, etc. when delivering for Sleep Outfitters.
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September 2023 by Jimi Czerwien
I didn't want to buy a mattress but our old one hurt. Stopped in on a whim, answered questions and Nathan made it easy. Simple process, not pushy and transparent.
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September 2023 by Jesse Thoen
Nathan was great did an amazing job with customer service took me to the beds that fit best with my description of what i wanted and needed. Didn’t act like a salesperson which was phenomenal considering i do not like salesmen. Great place to go was in and out had no issues nothing just great excellent service. Highly highly recommend for a place to definitely check out and use!!!!!Thanks Nathan for being great at what you do and following customer needs with full intelligence of what i was getting and wanting!!
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September 2023 by Weiling Leung
Very knowledgeable and patient. Educated me on which bed and pillows are good for which posture and didn’t know there are cooling options too. Thanks Dan will definitely recommend them to my family and friends.
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August 2023 by Wendell Anderson
Very knowledgeable and friendly staff (Dan) explained features and benefits of mattress and base. Did not try to oversell but clearly explained options. Excited about our purchase!
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July 2023 by Keith Bacin
Nathan was fantastic! He helped us pick out exactly what we wanted, no high pressure and he got us the best deal possible
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July 2023 by Jan Weaver
I can be Very indecisive! I was dreading and postponing the inevitable search for a new mattress. Your “sleep profile” is genius! Nathan was quickly able to narrow the search and find the Perfect mattress for my needs. I’m especially looking forward to the Ergo frame with lumbar support. Nathan was able to turn the dreaded search into a very efficient and pleasant shopping experience.
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June 2023 by Monica Bosch
Me and my fiance had been looking for a bed for our daughter. We decided to stop by and Dan conti helped pick out a very nice bed . He was very nice and professional. Gave us all the ins and outs. Definitely would recommend ?
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June 2023 by limin
We were totally pleased with the service received from Sleep Outfitters in Ontario Ohio. We called 4 stores to get information before heading out and Dan, the store manager, was by far the most knowledgeable we spoke with. They had a great selection and we found the mattress we wanted and within two days it was delivered. Evan and his assistant were awesome on the delivery. This was a very very heavy king mattress and they got it up the steps and into our bedroom in a very efficient manner. We will certainly recommend you and thank you for a very pleasant experience from start to finish. Sweet Dreams. Dave and Becky Myers.
