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November 2023 by Traci Munroe
I had a quick turnaround time for when when my deliveries would be delivered as they arrived earlier than expected. I reached out based off of my sister's recommendation for how well they did with moving my parents. She was right. Tyler was great with providing pricing and coordination with my changing needs as I ended up needing a storage unit too. Not only did they unload my long distance trucks but also packed up a truck load to go to storage. I had two teams different each day. Day 1 team of 4 who were fantastic moving hundreds of totes without complaining and very timely. Not a single one waa a slacker as they all pulled their own weight. Day 2 team of 3 were very patient and courtes with me as I decided what would go to storage and what would remain. They were willing to move things around for me to have better access and didn't complain. Although I didn't have an abundance amount to tip they all were gracious. I would definitely recommend. Steven worked on both days with me and was top notch and I would personally request him. If you are toying with going with someone who is lower cost to save money don't because it will cost you more money and aggravation in the end. Many thanks to all the guys who helped move me!
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November 2023 by Susan Sefcek
I’ve moved whole house this year in March and again in October. Same staff both times which is awesome! Handled everything efficiently and carefully! Would definitely recommend!
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November 2023 by AmandaC
My experience with Two Men and a Truck in Mansfield was fantastic. I was moving from an apartment to a house and had seen their trucks everywhere in town, so I figured if they were that popular, then they had to be pretty good. They more than exceeded my expectations every step of the process. To start, they responded to my moving quote request within one business day. The quote I received was much lower than other moving businesses, and they even addressed my concerns about items that needed hauling during the move. Very straightforward about how the cost process would work based on load and time. There were quick responses to each of my follow up questions between scheduling and my actual move. Actual move day went perfect. The movers were early, finished everything in under an hour, and made sure I was aware of damaged items (which had been damaged during previous moves, NOT by Two Men and a Truck) before they attempted to move said items. I was so pleased and impressed with the whole experience and would recommend Two Men and a Truck to anyone moving within the Mansfield service area. This house buying process has not been without its stressful moments, and this moving company was a much appreciated and stress free bright spot.
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November 2023 by Krista Cameron
The men that moved me had an attitude problem. The driver particularly had a scowl on his face when he came to my door. The driver also disrespected my mother. At least half of my stuff did not get moved to the new house. They accused me of having bed bugs. What they found was a piece of lint. I had problems with them all day. I will never deal with this company ever again. Worst experience ever! If I knew there was going to be a problem, I would have gone with another company. I was recommended to this company by a friend. Other friends used this company and didn't have problems. Why did I have a bad experience?
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October 2023 by Annette Brenner
Thank you! The team was great in helping to make an already difficult clean out, furniture moving experience smooth and efficient. They were creative, courteous, patient and extremely hard working. The complexity of deliveries to several destinations was managed well and successfully. All were impressed and appreciative. Again, thank you!
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September 2023 by Haley Richards
We had a mattress protector (that we bought ourselves) half way on our $3000 purple mattress and we told them that it needed all the way put on the mattress to keep it clean and safe since it was coming from our attic. They took off the protector and brought it down without anything on it, leaving it filthy and ripped. So that was extremely frustrating however I know accidents happen but they wanted to fix it by having Stanley steamer come out and clean it which we didn’t want because it’s a $3000 mattress and we didn’t want to possibly ruin it more if that didn’t work out well. They also wanted to have someone come out and fix the rip, however we would rather get someone ourselves to come out and do that because again, it’s a $3000 mattress and we don’t want to have just anyone come out and try and “fix” it. They also offered $100 reimbursement. Well my mother called them back (it’s her mattress, she lives with us) and said all of this to Tyler and said instead he could give us the money it would cost to get it cleaned and fixed so we could handle it ourselves since it’s our mattress that they partially ruined. He refused to give us anything for all of this. Not even the $100 reimbursement which was a slap in the face to begin with in my opinion. So if you are worried about whether they will take care of your things in the event of an accident, no they absolutely will not. Also the total for how much the move was was based off of how long it would take them to move us and if I had a dollar for every time I saw one of the guys standing around or walking out of our house with nothing in their hands I would probably have enough money to move us again but this time with a better company.
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September 2023 by Melonie Moffit
2 men and a truck moved me from Mansfield to Sandusky. They did an amazing job. They were quick, efficient and made this the easiest move I’ve ever done. Thank you guys so much. I will definitely be using you when I buy my own home in a year or so!
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June 2023 by LeRoy Smith
Exceptional customer service when providing the estimate and that continued on moving day. The three young men took great care of our furniture as they packed and moved it and was very efficient with their time. They were extremely professional, courteous, and were an overall joy to work with. I cannot say enough great things about our experience with Two Men and a Truck- Mansfield.
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June 2023 by Lynn Mitchell
The guys were very polite and seemed to pack well. They worked well together and were fairly efficient. Tyler is doing what he can but I’m torn on how to review them. They did break a desk, they nicked new walls and a door in our brand new house. They sent one of the movers to fix the walls- what a joke. It looks like my 2 year old did it. I still haven’t received the door. I quoted them from the builders a new door - which was $250. They have had the old new one to fill paint and fix for 2 weeks- I’m just saying it better be like new.At the end they just started putting everything in the front room regardless of where it needed to be put. I then had to carry the rest downstairs.
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June 2023 by Kathy Wilkinson
Dillon, Brandon, and Zion did a great job. They were courteous, efficient, and respectful of my requests. The move went very smoothly thanks to Two Men and a Truck!
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April 2023 by Alyssa Ashlynn
Movers did a great job, and handled things with care, also were extremely efficient with time.Tyler did an amazing job providing the information we needed for the moving process as well as following up! We are very pleased with the amazing service. Will definitely recommend and use again if we move in the future! Thanks so much!
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March 2023 by Noreen Folk
Our experience was fantastic! Devon and his crew were very professional and friendly! Completed the job in record time and also gave my husband a military discount that we weren’t aware they gave- very impressed by the whole experience!! Will use these guys again without a doubt!
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February 2023 by Nathan McVicar
Dylan and Steven were phenomenal movers. I had a few items of furniture that were very expensive and I was very nervous about those items; they took extra care of those pieces. They were very professional, prompt, and eager to assist. Price point is very affordable, too. Great customer service, great price, and great quality. Two Men and a Truck Mansfield/Ontario was recommended to me by a friend, now I will be sure to recommend to others as well. Thank you, guys, for an easy and less stressful move!
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January 2023 by Kayla C
We just completed a move and the 3 guys we had did an amazing job!! They were friendly, professional, careful with our possessions and did an excellent job! Very pleased with their service! I would definitely recommend and we would use them again!
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January 2023 by Lori Holden Sjostedt
We had some heavy pieces we needed moved from a local location to our home. The crew was on time, listen to our needs, communication well and took great care of the items they were moving. They exceeded our expectations!!