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February 2024 by John Wagner
Can never talk to someone..other than that I love there service..the drivers...there the best...in my opinion
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February 2024 by Guy Bolling
Terrible service been waiting a week for a package to be delivered. Says address is incorrect but yet they delivered a differnt package just the other day to my address I can assure you address is correct made sure of this on the website .Called customer service number 4 times was.told I would get a call back ...still no call back and no package .if i could give zero stars in would worst customer service ever.
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December 2023 by Bigb
Clean friendly and convenient great employees ty
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December 2023 by Darren Reisinger
This has happened several time. I have a package that is being delivered. There is nothing in the mail box and they say it is full so they don't deliver it on time. I am even home no one ever came here.
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October 2023 by Jay Sauder
UPS Mansfield Terminal team is the best!! Thank you for your excellent service! Whenever we have an issue or if we need to pick up a package at the terminal, you do your best in helping us out! Thank you and keep up your awesome work!
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October 2023 by Khai Hughes
Just horrible...ALL MAIL, PACKAGES THAT ARE MAILED THROUGH THIS COMPANY IS ALWAYS 3 TO 4 DAYS LATE. EVERYTIME. Of course they will have some piss poor review. From this date forth, whomever I purchase from, I will asked if they ship through UPS...if they do they can keep it. I mean this WHOKEHEARTEDLY.
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September 2023 by Joseph Hastings
Had to go there after a location took my package then 4 hours later called and told me they couldn't accept it. Went there and they were closed in the middle of the afternoon so had to go back the next day. Then the lady was rude. Use Fed Ex . Hope they didn't get anything they were striking for.. Unbelievable
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May 2023 by Spencer Martz
For what I am assuming is a new driver, UPS is holding all packages to my house and presumably my neighbors because the driver believes he need access to our mail room to deliver... The mail room is only for USPS. FedEX and UPS deliver to the homes in Stonegate Woods. I have tried reaching out to UPS several times on this issue and have gotten nowhere.
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May 2023 by Jordan Roberts
Talk to them my package has been sitting there for about 2 to 3 days. Oh it was supposed to be out for delivery. They just didn't take it why don't you just do your job is it really that hard this is why I hate UPS
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May 2023 by Clynt Tope
Staff is friendly and quick. Not a big lane
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April 2023 by Davidslegoroom Blogspotdotcom
Wrong package came randomly for a business to our home...called and can't get anyone...finally called business and they drove 20 mins ti pick up.
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March 2023 by curtis blackwell
Package delayed for Mechanical failure on a next day air ?
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February 2023 by Stacy Durnwald
Driver is usually great about delivering, however last week I had 5 packages that were delivered to my neighbors house. My street is different than the address my packages were delivered to. Not sure if it was a substitute driver with lack of knowledge of the area, just not caring or what but its ridiculous to deliver to the wrong house.
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January 2023 by Swiper
Fast service with very nice customer support! Thanks.
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December 2022 by Ed
I have requested multiple times that the driver leave my packages, even if they stop by when I'm not open, and so far, UPS has ignored my requests. Every time they put a new driver on my route, (which happens very often) my business operations are stalled, and my customers are forced to wait, because UPS apparently cannot figure out how to tell a driver to leave a package in a lockbox if the business is closed. How hard is it, really???
