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January 2024 by Atrain Sav
I went to the Verizon store today to pick up two iPhone 15 pro max Karacha and Natalie both made sure that I got the best service possible even tho the company gave us a little speed bumps they got two great employees that was able to make sure I was satisfied to my needs and they have exceeded that amount that was expected please go here to get your phones ?
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January 2024 by Savanna Sims
i went and got a new iphone 15. karacha and natalie were the best part with the whole 5 hours i was in the store. thank you!
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December 2023 by Arlana
Karacha was very knowledge about offers and helped is pick out the perfect plan. He explained the entire process. Awesome service!!
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December 2023 by ryan nichols
Everything went well when i went in. Karacha was helpful and told me he could get me $800 off if I traded in my phone in. I'm now getting charged for $600 of the $810 that my cost in the first place.
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November 2023 by Diana Runyon
Karacha was extremely helpful and knowledgeable. As someone who is electronically challenged I was glad to have his help. He made this experience of upgrading my phone easy and a relief that he could save my photos and messages. Thanks.
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November 2023 by Mark Vance
The one guy that was there was setting up a new phone for the customer’s wife . Cheerful banter . I wasn’t in a hurry so I enjoyed inclusion in the conversation . He took a moment while the phone rebooted and got the charger cord I needed . A very good experience !
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November 2023 by Shawn
Had high hopes for this store AND THEN! Customer service was good right up until they decided to to deceive me on the fees. Paid $40 fees in the store and was told it was an " activation fee" then I receive my bill only to find I am being hit again with an"activation fee". Upon calling the store I am told the fee paid in store is now what is known as a "set up fee" charged to me for setup by this store because they are an independant store. Set up fee for what?? You didn't do anything but press a few keys. Avoid the fees and don't do business here! Only after a nasty call did they offer to remove the activation fee, but never removed their setup fees.
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November 2023 by Russ Montgomery
Karacha has done an extraordinary job getting me in a new phone after the old phone became inoperable. He is very knowledgeable in his job.
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October 2023 by Bj Jordan
Karacha is absolutely amazing he was the greatest very good at his job
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September 2023 by Barbara music Snelson
Karacha very good experience. Quicker than past times of purchasing a phone. Would recommend this store.
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September 2023 by Carolyn Snider
Karacha has been absolutely wonderful. Very professional and patient and kind. Highly recommend him. Great job.
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September 2023 by Kathy Shindeldecker
Karacha did a great job for me! Was very busy store worked excellent under pressure.
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September 2023 by Robin Slayton
Karacha was very helpful. Fast and friendly. I will recommend him to my friends!
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July 2023 by Becca Humbert
Always a great experience when I go to Verizon store on Park Ave in Mansfield. Every time the syntagma is friendly and knowledgeable. Jon was awesome and helped me tremendously.
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May 2023 by Jill Beer
Brooklyn did a great job, and explained things to me.She is very friendly and I appreciated her expertise.