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March 2024 by Ruth Baker
I ordered 3 pizzas for my staff for employee appreciation day and they messed up two of the orders! When I called they said they would send back the delivery kid to pick up the two pizza's and get us the right pizzas, but it would be in an hour from the original delivery time. I told my staff sorry I guess we wait until 1:30 to eat after when we ordered at 11am!!! There was absolutely no compensation on their part for the mistake! I wonder who is managing this circus! No customer service at all! Buy your pizza from Rally's trust me on this one!
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February 2024 by Cordell Felder
Depends on who's working.
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February 2024 by Sonja Flemister
Terrible delivery service for my first time using them. I never received my food I waited for over 2 hours called these people three times and on the last time they said my order wasn't even in the system after she had just told me a hour before that on the second time that my order would be here within minutes then they kept me on hold for over 12 minutes and then stopped answering my call
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January 2024 by brandon ward
Tk really helped me out , and is a model
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December 2023 by Moffat Mwansa
Ordered a pizza for delivery and an hour and half later still didn’t get pizza called to find out why i didn’t get the pizza i was told i can cancel the order if i want all in all very poor customer service and rude
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December 2023 by TicoBay Rebelya Always
I had a great experience with this particular management. They were nice, had suggestions to make my order better for me, and overall great customer service. Some of the staff has been known to be ghetto AF but I'm glad I didn't experience any of that from this staff. I'll be returning and hoping for similar five star treatment ✔️
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September 2023 by norris pope
2 stars because the pizza was okCustomer service was awfulDidn't know if there was any specialsDidn't know how many slices was a xl pizzaNever gave me a price till I got thereAnswered the phone by what's up?
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September 2023 by Tom Murphy
Never order from the pizza establishment! Your never see that money again. Strictly use uber eats no matter the price ? ?
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September 2023 by Daquan F.
terrible I ordered a pizza around 11:05 I called them because it says it was delivered but never came so I called again around 12:50 am they said the driver was out doing deliveries and to call back in 30-40 minutes if it didnt come I called again they didn't answer I never received the pizza or a refund and I called 5 times the next day after opening hours and still no answer
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August 2023 by Mike Zak
All the employees are Awesome. They all work together.Very nice and they are.very appreciative of their customers . Great place and Super employees
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August 2023 by Mike Radcliffe
Never received food after attempting to pick up was told they didn't have bread to make sandwiches, and never received refund. Store stole 18 dollars from me. Customer support is useless also.
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August 2023 by samaria 333
Don’t trust the delivery drivers. 0 professionalism lack of concern for the safety of the customer(s). Driver placed my order on a trash can when asked to place on top of my vehicle. I also was not compensated for this no refund whatsoever.
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August 2023 by Mark C.
No complaints for this Domino's location in "Southgate USA." We got three items--two pizzas and the new cheesy tater tots. I like Domino's pizza in general, and these two did not disappoint. Nice size and great taste. The tots were good, but not quite as amazing as I expected. Price was surprisingly low---each item was 6 dollars, as advertised. The order came out much faster than expected. The store is clean (although it has a rather strange layout, with the counter in the back) and the clerk was friendly and professional. I recommend this Domino's.
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July 2023 by Anthony R.
Do you like waiting in store 30 mins for a carry out order? If you do, dominos in maple heights is your place. Horribly managed store. I waited 30 mins in store after the pizza tracker said it was done. Lots of humans there, one person working. The pizza was doughy and undercooked. If I could give negative stars, I would.
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July 2023 by Hamza Suwi
Ordered stuffed cheesy bread and picked them up. A black guy was running the show by himself. he was very professional and polite. 5 stars for customer service!