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“ETA: I went to the store recently and interacted with Jay who not only helped me to find a new product but did so as a last resort to helping me trouble shoot an issue with a product I already owned that had been given me grief. I felt assured in the help I received from him and have been enjoying my new purchase. Thanks Jay for the help and great customer service!
This was my second time coming into Twisted Minds. Both times I stopped by I just happened to be in the area at the time. Each time the customer service has been positive and awesome. Today, Tony and Sebastian helped me locate a CBD pen. They both provided me with helpful information as well their own experiences so that I could make an educated purchase. I really appreciated that as I knew what I wanted but not the type of product I needed. They were nice and the interaction was great.
The store is easy to find and is a good size so you're bound to find out you need here. It's my new favorite shop.
I highly recommend Twisted Minds for your needs.”
“These guys are seriously THE BEST.Kratom prices are HALF the cost of any retail or online store. Blew my mind when he told me the price of my usual brand that I got elsewhere. I instantly switched to them.They are super chill and just all around good people.”
“Awesome store. They're very knowledgeable and helped a new smoker figure out what is best for them. I would rate higher than 5 if I could. Definitely recommend”
“They're amazing. Danny and Joe Really knows his stuff! They go outta the way to help u and make sure u understand everything. And Abe the owner is great too”
“Altsmoke smoke shop Review: Amazing Service and Friendly Support from Carlin
I’ve been to quite a few vape shops, but Altsmoke really stands out for its excellent customer service and high-quality products. The atmosphere is welcoming, and the staff is always knowledgeable and ready to help. One person who truly makes the experience exceptional is Carlin. He’s not just there to sell you a product; he takes the time to understand what you need and makes solid recommendations based on your preferences. His passion for the vape community is evident, and he goes above and beyond to make sure you’re satisfied with your purchase.
Whether you’re a newbie looking for advice or an experienced vaper in need of new gear, Altsmoke is the place to go, and Carlin is the guy to see. I’ll definitely be returning for the awesome selection and top-notch service! Highly recommend!”
“This is a great shop. They don’t claim to be a dispensary so I had zero expectations, but they have some decent product available nonetheless, and their vape products are more affordable than most places. Also, I have no doubt that with a receipt, I wouldn’t have a problem returning something. I went in on Labor Day and the two people working were super cool and informative. Even if they were a bit more expensive, I’d probably go back for the customer serve alone, a rarity these days.
Also, People posting one-star reviews because they’re uninformed isn’t cool or very ‘hippy-ish’ at all.
I’ll be back! ☺️”
9AM - 10PM
14439 Cedar Rd, Cleveland
Vape Shops
“Koata knows her craft. She answered all questions with confidence and showed me a new wall of goodies that I thought was not possible with a Sonder. Orrin is great too!”
“Great place! Fabulous customer service.
The ladies are professional & very knowledgeable on every product they sell.
Won't go any place else!”
9AM - 6PM
10512 Northfield Rd #3, Northfield
Vape Shops
“Had a decent humidor with common cigars. Only issue is they keep both infused and non infused cigars in the same walk in. They have some very old and well aged Oliva V that’s worth a trip there for a stick.”
“Excellent service, I was looking for special type of glass pipe, manager went out of his way to find and order it for me. Have nothing but good things to say about this place and will always recommend!!”
“The only store I go to for all my hookah things. Have everything you need all the time. Always looking out and top tier Customer service, makes me feel comfortable. I love this store. I highly recommend”
“So I went in this smoke shop to grab a box of black & milds. While I waited on my pizza from a couple of doors down. The milds came up to $9.75 so at first I was about to give the lady the money, then I said wait is that the correct price. So another lady came over and suggested the 99¢ single milds. Im assuming she thought that that's what I originally wanted. I told her I wanted the box instead so she said ok then scanned the item it it came up to about $7 and some change and she stated the the price had went up,which I knew already. Although the price was better then $9.75. When I go buy them at other corner store/gas stations it's no more then $6.50 for a box. I went on and purchased the milds because I want to support the black owned business in my neighborhood. When I finally got home to smoke the milds that purchase they were stael. I was definitely upset and didn't even bother to take them back. Then I began to think about it,as of why they would be stael and it's possible because of the price which is why maybe no one purchase them from there. My overall experience of the service was excellent the women were very nice and kind to me that's why I gave it four stars. I would definitely go back to purchase vapes or bongs but not black &milds.. lol”
“Great experience at Stuff-N-Puffs! I was so happy to find my “Fat Bottom Bettys.” Excellent service from a bearded man with a mustache. I should have gotten his name. Anyways, the price point was great! $10 a stick. My dude bought me four sticks. I usually pay $13 I’ll definitely return.”
“More is a great guy and very knowledgeable. He helps with any question that I had or have. He knows his product very well, so if you have a specific preference he will help you achieve that preference. He also used to smoke and with the help of the products he has successfully quit smoking, and is willing to help others in need. Any one who wants to drop this habit has to be willing to stop, but it is possible.”
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“Great shop go there daily to get my blizzy Cone. But I went 5 minutes ago paid $5 and some change just to be disappointed. Looks like mold in-person not there fault though the company fault but ?”