Kroger offers a mix of experiences for its customers. Many appreciate the sale prices and availability of fresh produce, along with clearance flowers that brighten their day. The store is noted for being clean and well-organized. However, some customers have encountered unhelpful service, particularly at the pharmacy, where a rude attitude was reported. Despite this, there are positive interactions as well, with staff members willing to assist and guide shoppers when needed. Overall, Kroger is seen as a good place to shop with both strengths and areas for improvement in customer service.