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November 2023 by Zoe Frazier
I bought my own car for the first time from here in April and it was so easy! Mostly because Cory Ruddlesden was so helpful! He really helped me to understand how the process works and what car was a good pick for me. I highly recommend asking for him!
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November 2023 by Steven Fought
We recently bought a vehicle from here and was very pleased with our salesman Corey Ruddlesden so much that we went back twice more so he could help put our daughters in nice safe dependable vehicles. Very honest and knowledgeable. He wasn’t trying to just sell us any vehicle, he went above and beyond to make sure we got what we wanted..Would definitely recommend asking for him if you are car shopping!
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November 2023 by Laura Fought
I recently bought a car here and it was a very good experience… The salesman,Corey Ruddlesden was very helpful and patient throughout the whole process..He was great at answering all my questions and helping me find a car the best suited my needs.. I appreciate him and pioneer for the pleasant experience.. Thank you Corey!!!!
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November 2023 by Rachel Luzader
Corey is the best. He is very polite and attentive to the customers needs. He will get you into the vehicle you need with a good feeling throughout the whole process. Guys like this are hard to find. Check him out for yourself!
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November 2023 by Joseph Swartz
I had an absolute great experience with Corey Ruddlesden. He was easy to work with and made the process smooth. I would highly recommend asking for him on your next purchase.
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November 2023 by laura napoli
Corey is fantastic to work with!! Goes out of his way to make sure your in the perfect vehicle that fits you! Very honest and reliable… 10/10 recommend
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November 2023 by Shy Lanham
I got a car from here recently and had a very good experience. The salesman Corey Ruddlesden was extremely helpful!! I recommend him if you’re looking to buy!!
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November 2023 by Stephanie McAfee
Corey Ruddlesden helped me out with my car shopping experience. I wouldn’t go anywhere else!
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November 2023 by Steven Martin
I've worked with Corey Ruddlesden trying to find the right car for me and he never disappoints
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July 2023 by Janelle Thomas
BUYER BEWARE. Pioneer auto group in Marietta, Ohio.They sold my parents a minivan with an extended warranty and a lifetime power train warranty. My dad’s health was failing, and the goal was for my mom to have one less stressor and to know the car would cause no major expenses.She’s been attentive to servicing on schedule. Last fall during the scheduled oil change, they “recommended” nearly $1K worth of fluid flushes. (I don’t know about you, but the van had 60K miles, and I’ve never done all that). No one ever told her it was necessary for the warranty.Fast forward 6 months, and the transmission has failed. It is a known weakness on that model van. Pioneer auto refuses to fix it, has given her a huge run around, and says the warranty is void because she didn’t follow the scheduled maintenance.They are growing at a rapid clip, and maybe they feel like they don’t need our business. If the business model is to take advantage of senior citizens on a fixed income, I hope they fail. I will never darken their door to buy a new vehicle.I’m sharing this with all our friends, family, and my coworkers and medical partners. Hopefully they’ll get the message if it hurts their bottom line a little.
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July 2023 by Google user
BUYER BEWARE. Pioneer auto group in Marietta, Ohio. They sold my parents a minivan with an extended warranty and a lifetime power train warranty. My dad’s health was failing, and the goal was for my mom to have one less stressor and to know the car would cause no major expenses. She’s been attentive to servicing on schedule. Last fall during the scheduled oil change, they “recommended” nearly $1K worth of fluid flushes. (I don’t know about you, but the van had 60K miles, and I’ve never done all that). No one ever told her it was necessary for the warranty. Fast forward 6 months, and the transmission has failed. It is a known weakness on that model van. Pioneer auto refuses to fix it, has given her a huge run around, and says the warranty is void because she didn’t follow the scheduled maintenance. They are growing at a rapid clip, and maybe they feel like they don’t need our business. If the business model is to take advantage of senior citizens on a fixed income, I hope they fail. I will never darken their door to buy a new vehicle. I’m sharing this with all our friends, family, and my coworkers and medical partners. Hopefully they’ll get the message if it hurts their bottom line a little.
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January 2023 by Frank U.
Would give 0 if I could. As a Ford dealer, they should know what their cost for most service jobs should be such as Transmission Flash and fill. But they either don't know or rob customers. Called and also asked in person about a Transmission flush on my 2011 Ford F150. Was told both times it would be right around $240 to $245 plus tax. So I had them do the service. Total cost.....$300.00. That is quite a ways off form their quote. I will never deal with them again. Not for Service or to buy a car.If it is one of Pioneer's dealerships, I WILL TRAVEL A thousand miles to go elsewhere.
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March 2022 by Treiton Jenkins
Very bad management, the two managers are a joke. They don't answer phone calls, it's a burden to go ask for help. They sold me a truck that was in the shop 12 times in only 2 and 1/2 months. The head manager Mark, said if i had any issues that he would make me a deal, but wouldn't cooperate when i had a problem. There was only two good things about Family Ford, the salesman Huston who got fired for unjustified reasons. Secondly, the service writer Steve. It took service two and a half months to figure out an issue with the vehicle. I recommend Astorg Auto if in search for a vehicle, stay clear of this place.
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January 2022 by Melissa Robinson
I have purchased two vehicles from Kevin, great saleman; not pushy and is easy to talk with! The customer service is amazing! I love how the sales staff is able to follow customers to their other dealerships! When purchasing my second car I was dissapointed that I could not find what I wanted on the Ford lot but was able to have Kevin help me with my very first brand new vehicle purchase from the Chevy lot!!! Super happy with both vehicles and the customer service!
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January 2022 by Jason Wells
You’re service department is a joke!!! Bunch of young know nothing liars!!! They don’t have a clue what they are doing!! Will never bring my truck back nor will I ever buy anything from them again.
