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February 2024 by Rose Murphy
I have shopped at this store for the past 4 years with no issues. Yesterday I took my 6yr old daughter to get some new shoes for her birthday not realizing the time or anything. We barely got in the door before we were approached by a young man telling us we had to leave now because it was to close to closing time. Well I gladly took my business elsewhere due to the sheer rudeness of this employee! I understand closing times so if i was addressed differently It would have been different!
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August 2023 by Becky Foster
I was really at the dollar tree ?.
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August 2023 by Moriah Wells
Always clean, staff is always welcoming and friendly, and they are always willing to help. They were also able to look up a shoe I was looking for in another store to see if they had my size. 10/10 would recommend!
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July 2023 by Diana Ross
I'm just going to buy a pair of shoes there on Sunday June 11,2023 but you could tell that the ones you had been worn a lot. It was disgusting so I ask if I could get a discount. The shoes were $24.99 that is going to give me a 10% discount which took the shoes down to $24.24, and I was like I don't think so. They would not work with me. Me they was very rude. He have like I was a bother. This was in the afternoon. Probably around 2:30 3:00. I would not recommend going there. They don't care about their customers They just like to be rude. I do not feel that that was much of a discount they was going to give me so I did not buy anything at all there. I found the exact same thing online for 15.99 so I ordered them. This is just my opinion. I'm just posting what I experienced that day.
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September 2022 by Cara Greenwood
DO NOT SHOP HERE!!! I was in the store on Sunday, 9/18/22 with my youngest daughter. We were there to purchase her new preschool tennis shoes. We found a pair of shoes, a pack of socks and even a backpack. I paid for my items and we left. After getting home, I decided that the backpack was too big for her, so I began the hunt for my receipt (which I didn't have because it hadn't been given to me).So, I proceed back to the store within a couple hours of said purchase and explain to the "manager" that I don't think I received a receipt because I can't find it. She told me that no, I didn't receive one because they didn't feel like running out of the store after me to give it to me. Well, she took the backpack back without an issue. Actually, she was very nice about the whole thing, as was I.Fast-forward to today, 9/21/22, and it's a different story!!! She no longer remembered doing that (guess they get in trouble if they do a return without a receipt). I told her that the shoes hurt my daughter's feet and I wanted to return them. Well, without a receipt you can only exchange them. No, I found some elsewhere and would like to return these ones. It was insinuated by another lady working there that I stole the items on Sunday since I had no way to prove that I bought them. Her words "So, you got shoes and a backpack without a receipt...hmmmm"How else would I have taken that comment?I was threatened with "I'll call the police on you" .....ok, go ahead.I was informed that their store doesn't have video surveillance (to prove I PAID for my items and they couldn't pull the receipt records.They called the manager that was off today and he told them that I WAS NO LONGER ALLOWED TO SHOP THERE!!!!That's not even all of it but this has been a long enough review. I do want to say, that there was one young lady that was willing to help me tho, so thank you to whoever you are. Yeah, they refused to give me their names ?
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September 2022 by Judy Hardin
Very Very Nice Employees and Very Helpful. Greeted us with Smile
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March 2022 by Anna
I have not ever in my time shopping at this shoe store ever been treated rude like I was tonight I was there today 3-9-22 around 1130am and seen some mens us polo shoes on sale for 14.99 and when I came back to the store around 630 or 7 pm to buy them they were marked up to 29.99 so I told the young girl that they were that price earlier and she got a attitude with me and I told her that I should have took a picture of them with my phone to prove it and she said in a smart way yeah you should of because they ain't that price nomore I will not ever shop there again I've spent hundreds of dollars there for all kinds of shoes and this is the way they treat customers wow
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August 2021 by Amanda Campbell
Awesome Customer service! Hayden helped me find the perfect shoes. Ask for him, he will hook you up!! He was so kind and quite patient; it was like having my own personal shopper. Thank you Hayden and Shoe Dept for always having great prices.
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August 2021 by mark giles
Staff very helpful daughter was very happy
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July 2021 by Margie Carpenter
Very friendly associates...The only place I shoe shop.
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June 2021 by Eric E Manalang
Excellent shoe store with a wide variety of everything and great low prices for decent brands. The girl working was very nice and didn't mind helping me find what I needed.
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June 2021 by Stephie Carpenter
Didn't have what I was looking for but other than that, it's ok...
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May 2021 by Kim Buchanan
I had a great experience. They didn't have the sandels i won't but ordered them for me
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April 2021 by tumble 99
Good prices!
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March 2021 by Robby Morgenstern
Great place to shop if you need a pair of shoes way better than the competitor down the street wide variety of tennis shoes to choose from